Optical Express Laser Eye Surgery, Cataract Surgery, Lens Replacement Surgery, & Opticians: Nottingham

When I was about to have my laser surgery done I was really scared and terrified of how the surgery was going to be like. I was really nervous of going in the theatre. When I met the team they were absolutely brilliant with their service. I am so amazed and satisfied they really do look after you and making sure your comfortable. I do not have any regrets it took me 15 minutes in there it was not what I expected. The team will make sure your feeling okay and comfortable. My fear is over I would highly recommend getting it done it really does make a huge difference. It was painless for me but it felt like my eyes were being pressured.. my advice is never watch YouTube videos before you go in because it can put you off. I would like to thank the whole team for looking after me. Best regards

Had my assessment at the Leicester branch two weeks before I had my surgery on the 21st February 2023 at Nottingham, after all the tests were completed I met my surgeon who advised me to have the monofoçal eyhance lens instead of the multifocal lens which i agreed to, three weeks on and two visits to the Leicester branch and I'm struggling to see outside of the house with my longsight I'm unable to drive and go to work, I have my next appointment in four weeks time for an assessment, at the moment it feels like it's been one of the worse decisions that I have made, I have been informed that I have been given too much near vision and not enough far which can be corrected with laser surgery. Every day I wake up with the hope that it gets better but there is no change with my vision, it feels like I've been left in limbo and with no money coming in I'm having to use my savings until this can be sorted.

I'm a middle aged man (let's face it) and have been toying with getting rid of my glasses and getting laser or lens replacement for a couple of years. From the start of my discussion through to today (6 days after procedure) i can only speak very highly of how I have been handled, the information I have been given and the sheer human qualities that I have been treated to with the Nottingham team of Optical Express.I understood that I was being given clinical advice as well as being taken through a sales process, both were right and both done very sympathetically. The comprehensive nature of the questions, check-ins and validations of what I was about to do led to a great confidence I was doing the right thing.On the day the surgical procedure was great, a bit surreal but great. No pain and the only obstacle to success was my giggling with the surgical team who clearly live in an amazingly fun parallel universe to me. Music, smiles, upbeat tone and a few dance moves when I wasn't meant to be looking all helped me relax. The over arching feeling though was that I was in a professional environment (the instructions and constant explanation of the surgeon were first class) and the delivery of my lens replacement was done.The best I can say is two fold: professionally I could not have wished to have been treated any better, personally I would want to spend more time with the surgical team as they're clearly better humans than me :)

I had my lens's replaced last year and have been 100% Happy with both the surgery and the following results l no longer need glasses and my vision is brilliant. I would recommend this treatment to anyone l will be 70 in a few months and my eyes are better than they were 20 years ago, l can read sew and even thread a needle wich l haven't been able to do for a very long time. So thank you optical express it was worth every penny.

As a contact lens/glasses wearer for almost 17 years I’d been considering LASIK for some time. Last week I made the decision to have the free consultation and get a price for my eyes. Upon arrival I was met by Sharon & Sophie who are absolutely lovely, they did all my tests and then I was saw by an optometrist for my results & price. Sharon worked hard to get me booked in asap as I wanted to get the surgery done sooner rather than later.On Thursday I had my surgery which I will admit I was nervous about but excited. The surgery team were absolutely fantastic and kept me informed with what they were doing throughout, the surgery itself took a total of 2 minutes per eye due to how serve my laser correction needed to be. The team then book you in for a check up the next day to ensure your eyes are healing well, then another one 2 days later. Due to how serve my eye sight was I could already see better straight after my surgery.I can now see one better than 20/20 Vision considering my eyes were -8.00 & -7.50. I will see you again in 3 weeks for my next check up.Thank you Sharon, Sophie & my surgery team for giving me my freedom back☺️

Blunt female member of staff who changed her tone after I said the price was more than I'd expected and proceeded to be very pushy and condescending saying, ‘well what did you expect’.I went in for my surgery today and just as I was about to have the surgery they told me I needed a doctors note for my medication that I was previously on. I had filled out the health forms in my consultation a month prior but they mustn’t have even looked at them until the day of surgery. Now I have to rebook and possibly wait another month to have it done. I’m considering looking at other clinics because of the service at Optical Express.

I have worn glasses to correct short-sightedness since I was 10 years old, then contact lenses since I was 17. My prescription was very high and complex with quite severe astigmatism. I had contemplated corrective eye surgery on and off for years but only plucked up the courage after a friend had it done last year.My experience of Optical Express Nottingham has been outstanding from the outset. The entire team were friendly, knowledgeable and reassuring . In particular, Ellie was my patient advisor, supported by Sharon and without the reassurance of them both, I would have probably reconsidered going ahead (my own anxieties, nothing else).All of the consultations were extremely thorough, everything carefully explained and ensured informed choice all of the way. Monica was amazing, explained everything and made sure I understood all the information, answering any questions.The day of the surgery (refractive lens exchange) was very nerve-wracking for me although the surgical team were also amazing, especially Nigel, who went above and beyond make sure everything was perfect. Mr Mathew was lovely and also very reassuring before and during the surgery.Post procedure, my vision was already better, despite some initial and expected cloudiness on the first day. For perspective, before the surgery, I was unable to read any of the visual acuity chart without glasses. Not even the single massive letter!! The day after, I could read the next to bottom line with one eye, 3rd from bottom with the other. 2 weeks later I'm at the bottom of the chart with both eyes, last but bottom line with single eyes! Nothing short of miraculous and life changing after 40 years of being entirely dependent on glasses. I do have some issues with dry eyes but had these before the surgery so will keep using the comfort eye drops for this.Without a doubt, the best decision I've made and wish I had been brave enough to do it years ago!. Every morning when I wake up, I could quite literally cry at being able to see the time on the clock! Simple things :)Would I change anything? Absolutely nothing!Would I do it again? Hell yes! ( but fortunately don't have to :) )Thank you Ellie, Sharon, Monica, Nigel and of course the amazing surgical skill of Mr Manu Mathew! Life-changing!

Lovely welcoming professional surroundings. Friendly helpful patient kind and understanding staff. Obviously very experienced and consequently very reassuring. Not rushed at all. Felt so grateful for the superb care and advice I received. Prakash was so thorough and took time to explain everything to me . I’m booked in for a recall but know I could contact the centre anytime and they would do their very best to help me. I’ve been with optical express for over 10 years since they did my implants and cannot fault the amazing service I have always had. The staff go out of their way to be helpful and always do their very best to see patients at the earliest opportunity. I cannot recommend them enough.