Specsavers Opticians - Carlisle
148 Reviews
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
Specsavers Opticians Carlisle | Visit our in-store opticians at Specsavers Carlisle for eye health services, plus a great range of glasses and more.
Contacts
Call Us
+441228590088
50-54 Castle St, Carlisle CA3 8JA
Hours
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Toilets
Recommended Reviews
Northfell
20.03.2024
Specsavers Opticians - Carlisle
My family have used Specsavers for years without a problem but unfortunately on Friday 24th of November our experience was that of disbelief, my son went to our GP and was told to ring specsavers for a GP referral emergency appointment, only to be told by a rather unhelpful receptionist that it was up to them to decide if it was an emergency and they'd ring him back, it took them 5 hours to ring just to be told they had no appointments for a week. After a frantic ring back to our GP he was seen and after an eye specialist was called he had a serious eye problem exasperated by a delay in treatment. Maybe Specsavers should look at their procedures and stop letting receptionists play god.
Sofie
03.03.2024
Specsavers Opticians - Carlisle
I had an amazing experience at Specsavers today. The staff were so friendly and helpful. Christian helped me get checked in, I was nervous, but his lovely, calm pressense soon put me at ease. Fatima did my eye test and she was so friendly, and patient with me. Pauline went above and beyond to help me find the right glasses and she was brilliant. I strongly recommend Specsavers Carlisle(Castle St) to everyone. Many thanks.
Deborah Kerr
08.02.2024
Specsavers Opticians - Carlisle
I've used Specsavers for many years. My recent visit was the same high standard as always. I was there to choose new frames to replace lost ones. The staff are all very friendly and efficient. They are really busy at the moment but, as I was only choosing frames and not needing an eye test, they did their best to fit me in. Great service.
John Rickerby
29.01.2024
Specsavers Opticians - Carlisle
Having had a few issues with my order I’ve made several visits to the store lately.Connor and Joe definitely deserve a mention as they both went over and above to ensure that my issue was resolved.Excellent customer service and great team members. Thank you!
Tracy 123
11.01.2024
Specsavers Opticians - Carlisle
Loving my new specs. Always get good service from both the contact lens and glasses departments. Been using Specsavers for years with no problems.
Sheila Simpson
04.01.2024
Specsavers Opticians - Carlisle
I've changed to varifocal. It takes some getting used to walking about but at least I can now read and look up without going blurry eyed, and vice versa. Chosen frames are lightweight and the lenses are crystal clear. Very happy.
Diane Thompson
20.12.2023
Specsavers Opticians - Carlisle
Visited Carlisle branch again today to collect a second pair of glasses. I was helped in choosing the right frames by Lucy a couple of weeks ago and today went back for her to fit them for me. Lovely lady. Super helpful. Fast. Excellent service and her customer service is a 5 star rating in itself. Overall a very positive experience. Highly recommended.
paul harper
19.12.2023
Specsavers Opticians - Carlisle
Great service when you actually arrive.However trying to get through on the phone is impossible after 43 minutes I press the option for a call back.No call back.This happened 3 times over 3 days.
Lee Wedgwood
18.12.2023
Specsavers Opticians - Carlisle
Had an appointment at 9:20 today to collect my new glasses, after making me wait half hour someone finally came to tell me that someone!! had forgotten to send my prescription to the lab, my glasses obviously weren't here and I have to wait another week or so to collect them.No thanks guys I'll go somewhere else, absolutely raging!!
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50-54 Castle St, Carlisle CA3 8JA
Specsavers Opticians - Carlisle