Brandshatch Place Hotel & Spa

No heating which when you pay that amount of money did expect that all to be checked before check in. Rooms weren't that wonderful either. We got an annex room, again not specified when booking that this was what we'd get. Pool disappointing very shallow, under ground and atmosphere oppressive. Checked out early and went elsewhere

Beautiful hotel with amazing and friendly staff. The breakfast was delicious and there are lots of different options. Attend the murder mystery evening with dinner and can highly recommend the experience and the food. The spa facilities look good, and I will definitely visit next time I am in the area.

Brandshatch place is a 4 star hotel which has well appointed rooms, good service and is very close to the track for events.My only gripe was with the food menu. Although most items are priced as expected such as Burger or fish and chips all around £15-£25, there were a few shockers. A cheese platter for 2 people at £80 was just ridiculous and completely out of sync with the rest of the menu, as was a main course of a 5oz fillet steak, 1/2 lobster and chips at £80 per person!! I'd expect to get a tasting menu in a Michelin star restaurant with multiple courses for a similar cost of this one main course here!Had it been a whole lobster and a decent sized steak for two to share it would have warranted the price, but a tiny 5oz fillet and 1/2 lobster for one person £80 is well over priced.Apart from that the food was of a reasonable standard and all the staff offered great service throughout the hotel.

Had the wake here for my Grandad and stayed in one of the rooms. Lovely hotel, service was great and the rooms were lovely albeit a bit noisy, you can hear walking above you

Me and my partner stayed here on the 15th of September for birthday/baby moon and it was incredible. The staff in the spa and the hotel were extremely helpful, polite and attentive. Chloe the spa manager was excellent in helping with a few complications we had. The hotel staff were amazing and made you feel at ease. Special thanks to Michelle and Christine who’s customer service skills went above and beyond expectation. Made us feel at home and welcome at all times. We would highly recommend this hotel to anyone and we will be back again!

I booked two rooms on a Thurs night. Both me and my friend were kept awake by loud rattling noises from air con units throughout the night and I think kitchen staff from about 5am.Not a great nights sleep, unlikely to return and definitely not a luxury hotel experience!

We stayed here for one night but what a lovely experience it was. We made full use of the Spa facilities and the ladies in there made us feel so much at home, big thank you to Julie who was amazing and helpful. All of the staff where so friendly and a big asset to the hotel itself. We had a lovely meal in the bar and a few drinks so we could relax and have a chat and drew was a fantastic in his level of service. The quality of customer service that we experienced at this hotel was that of one you don't get often get especially from every one we had the pleasure of meeting during out stay. The rooms was very spacious and clean with everything we needed. From the moment we checked in to the moment we left we had such a lovely time and will be back again soon.

Fantastic. I’ve been here twice in the last 2 weeks. The first for dinner, 1 night stay and breakfast and the second for afternoon tea. What can I say? The staff are impeccable. So attentive and helpful. The venue is beautiful and the best nights sleep I’ve ever had in a hotel. I would hands down recommend.

Check in was fab - lovely lady let us check in early for freeBar service was pretty awfulEvening meal was impossible to get in restaurant as fully booked, we ate in bar area and the food took forever to arrive. Waiting staff were lovely and did best they could but kitchen was clearly overwhelmed .Rooms were nice and clean and it’s a perfect location for track daysBe aware - it’s very very expensive there

We celebrated a family milestone at the Brands Hatch Spa. Private dining was amazing, the food, service and overall experience was so nice. Connor looked after us and really did go the extra mile. It really was a great night. My parents and auntie and uncle stayed at the hotel and made the most of the facilities as well!!