Sports Direct

Edited- I have removed the id number of the manager in question to save her from any further embarrassment.Asked for a refund. The manger that originally dealt with me refused to give me her name. She gave me her ID number instead ******. She asked for my name and when I refused she said that she would look through the cctv and then go through Google. Absolutely shocking. I'm left with severe anxiety. Still in shock now. I feel bullied. I see that other reviews left are of a similar nature. Can't believe this is being allowed to continue. The second manager did give me the refund because it was in my rights, to which the first manager said he would get into trouble for this. Please could you make sure that this does not happen?

Plenty of staff and they seemed happy to help.Replacing trainers before they replaced themselves.

I rang them ten times this morning, with no answer. I then made the effort to go to the shop and the staff were uninformed and the stock was extremely low.

Ordered a size 5.5 trainers online and a size 4 came in a 5.5 box. Have been in contact with customer service who have not sent out the correct size. What a terrible service all round.

To Dear SPORT DIRECTI want to share my shopping experience with sports direct Fulham north end road. I brought shoes from there less than a month ago and one shoe became broken. The receipt said there is no date. I used the shoe five to six times. I spent fifty five pounds. I went to store and explained to manager. He started looking at me and he said this kind of shoe I brought should be worn only for an hour or thirty minutes. I dont understand what he is trying to say. He said he can give me a discount five pounds if I buy something. I said to him I not wealthy to spend fifty five pounds on shoes every week. I just wanted his help for a refund because sport direct has twenty eight days return policy.He started laughing and shaking his pockets. He told me look I am poorer then you. I just got coins in my pocket. A manager has to be kind and compassionate towards their customers. His behaviour is not professional and insulting. I asked him again can you help about this he said no. He said my time is important leave the store. I am very disappointed about this and I will never go for shop at sports direct again.Many thanks

Great shop to buy sports clothes for children and adults. Very good prices.

I went to get skate protection guards this morning. The staff were so welcoming, friendly and helpful. I waited at the door with my dog while one employee went to check the stock. Another employee looked after my dog at the door while I went in to pay with my credit card. Great service. Thanks guys!

Check out the upstairs for good male collection and the basement for female collection. The entry floor is meant for kids

NASTY staff. Jjust wanted a pair of shorts and couldn’t find my size..seems they would rather doss on their telephones than help me.

Service was the worst. The girl at the till was super unprofessional like she was acting like she didn't want to serve at all. We were not happy about the service here at all so we straight away went to another store. Even though it's still a same company, the other store was soooo much better. Staffs were so helpful and friendly unlike ones in this store. I will never go to this store again. Thanks