Fleur De Lis

Bought a boquet of flowers for my daughter in law on the birth of my first Grandchild. Left it up to the very nice lady for the selection. Selection was perfect. Daughter in law was very happy.

A special tribute was ordered for the funeral of my father, precise instructions regarding layout were given - creation of a garden scene with flower border and ornaments inclusive of a model shed or greenhouse like structure,we said to just make it and if further costs were incurred to let us know. What turned up on the day was an absolute disgrace - astro turf poorly fitted over a base - literally a few flowers pushed in which had began to sag on the day , couple of ornament birds fitted which wobbled from side to side as we carried in the coffin. Stepping stones printed out on plain printer paper, cut out and stuck down - two mushrooms with Christmas holly leaves also pushed in.The whole thing looked so bad that people thought the young children had made it to show their love - we simply did not have the guts to tell everyone the truth. It was also too late to do anything about it.Used the shop for years with no issues - when my brother phoned up to complain the following day owner was dismissive stating 'she thought the arrangement was lovely' and denied she had received any special instructions.As the one ordering the arrangement I felt I had let my father down.Have added pictures to the review site to show the 'lovely' work!One star rating is too much. but the review requires something to go through.Shop has lost a regular family customer - I would recommend avoiding this shop as they let us down so badly.As an update the shop has sent a refund - no apology though so I am letting this review stand.

I ordered flowers from this florist through their online service - and am left very disappointed. Yes the order was easy, yes they arrived the same day, yes they looked good ...... for a day! The following day they had drooped and the next positively faded .... I am still waiting for the orses to bloom. I did originally offer three stars on an original review but the lack of response and the inability to actually contact the company has left me even more frustrated. As it stands not only will Fleur De Lis lose business but so will their e-commerce online business.

Absolutely superb service! I called on Saturday afternoon to order a bouquet to be delivered to the restaurant I was taking my wife for our anniversary on Monday, and was very impressed with the results. I mentioned the original wedding bouquet contained peach and white roses and her favourite colour is purple. The lovely lady who took the order said she we see if she could source any peach roses as they are not standard stock. When we arrived at the restaurant, there was the most beautiful bouquet in a vase on our table, moving my wife to tears of joy. Couldn't be more grateful for the effort and skill applied. Strongly recommend Fleur de Lis.

We have used the florist on a few occasions and wish I could use it more! But as I'm a London commuter it's not always easy! But when my husbands Farther sadly passed away I had no doubt about who would do the flowers! It's always a very difficult time but it was such an easy and personal service, we were more than happy! The Funeral was in London so we had to have a very early delivery! My goodness! on the dot the flowers were delivered and they were beautiful!Wonderful

Wedding flowers totally amazing. I left designs with this lovely lady and left her to do what she thought was best. Flowers arrived on the day and were totally amazing. A week later and they still going strong. She also made up a couple of extra at the last minute phone call. Thank you so much.

We were arranging a funeral bouquet from Australia. Linda's communication via email was excellent. We were able to explain exactly what we would like and our expectations were exceeded. The recipient was delighted with the arrangement and we also noted that the message was laminated, a nice touch. We used Direct2Florist as the payment gateway. All very easy and very happy with the service.

Thankyou for the fabulous flowers for my dear husbands cremation yesterday, the care you took was so kind hearted and the bouquets were outstanding. Emily Terry

Went into this shop to order a bouquet for our friends 80th birthday. The shop was in a bit of a mess but had left it to the last minute to arrange a delivery which the lady couldn’t do as it was in Angmering . We waited in the shop and asked the lady if she could make a bouquet up for us . She said yes so I started to tell her the flowers we wanted . I knew the names of them as my daughter and I used to own a florist . She started to put them together really quickly when she had finished she put them in cellophane with an indescribable ribbon of sorts . When I got home my daughter had to rearrange them, some were broken on the stems and the yellow roses had started to droop by the following day. The cellophane was ripped and the flowers had not even been cut at the bottoms . Considering what we spent these flowers were a disgrace and I would not even have used them for funeral work. I have had to order more flowers for my friend as I would not embarrass her or ourselves .

I had the most amazing bouquet sent to me from this wonderful florist fleur de lis,Stunning colours in abundance, thank you, I would highly recommend this florist, Thank you very much ❤️