Personal Touch Funeral Planning Services Ltd

Personal Touch were so patient and caring with my brothers and I with all the planning from start to finish.Having never had to deal with the arranging of a complete funeral arrangement before , Pauline was amazing. Also acting as the facilitator of our fathers funeral she lead the service and went through our order of service so well . Also in their company name personal touch ….. Pauline definitely added that on the day we laid our father to rest ,the team were perfect .

Personal Touch assisted us with my grandad’s funeral. Not only were they accommodating, patient and kind but every single person genuinely showed care from when they collected Grandad, to when they took us to see him at the funeral home, right through to the tiny personal touches that made a difference at the funeral and the reception. They helped us to express our love for him in a way that would have made him smile. I would definitely use their services again.

Personal Touch is such a perfect name for this business as this is exactly what we got when we laid our daughter to rest recently. I am truly grateful and give thanks to Pauline and all her personnel in particular Lee the Limo and Hearse driver who I almost forgot was staff and not a family member. Pauline and all the staff were so attentive, compassionate and a comfort to me and my family during preparations and on the actual day. My daughter was my first born, an amazing and loving young woman and so we wanted to give her a special send off, one she would have liked and that is exactly what she got. An amazing send off with beautiful decorations in her favourite colour, beautiful flowers, orders of service specially designed just for her and a great celebration of life reception with fantastic catering. Personal Touch really gives the Personal Touch and made such an impression that my neighbours have also chosen them for their funeral service. Thank you again, Pauline and all personnel for your excellent service and support during this devastating time

My father passed away very suddenly in April of this year.  In preparation for his funeral I was phoning around trying to find the right Funeral Directors for the job. I was looking for a company that would be compassionate, provide me with clear and helpful information and be cost effective.When I first made contact with Pauline I was very impressed because she was so warm, welcoming and helpful. In addition the funeral packages were affordable. During our initial contact I found out that Pauline had known my father, from when they were younger.  It felt like my father had sent the right person to us to arrange his funeral.Pauline was extremely professional and so compassionate which put all of my family's minds at ease.  Pauline made this difficult day so wonderful and stress free and everything ran smoothly.The decorations in the hall were beautiful, the food was10/10 and the staff who served on the day were professional and friendly.Everyone who attended informed me that it was one of the best funeral's they had been to in a long while.  Every aspect of the arrangements was absolutely on point throughout the day.I would highly recommend Pauline and her team

We had our precious head of the family final farewell organized by this company. It was truly beautiful with everything we wanted and professional guidance through this difficult process. The personal touches that were added made it so special and could not have been matched by the large high street companies. Pauline Miller and the team are experts at this and l can say all who attended were very impressed. we will be forever grateful.

Personal touch really does live up to its name. When my mum passed away at home we were so clueless about what to do next and we didn't have a funeral home in place. I remembered the name of personal touch as my neighbour had used them. My sister-in-law rang up a few others but Pauline was so helpful from the get go it was a no brainer to go with them. She was very accomodating too as it was late and out of hours. We have never planned or been involved in a funeral before and we were all very overwhelmed and anxious about it until we met with Pauline.Pauline made the whole process so much easier and we left there very content having made the right choices and decisions with her help to give our mum a beautiful send off. Pauline and her staff were ALWAYS available for any questions we had. Pauline was always a phone call away and kept in touch regularly and even after the funeral itself. It was very important for us to have the funeral asap as my aunt was over and flying back soon. Thanks to Pauline and her team they were able to make it all happen in time securing dates and locations. This meant the world to my aunt. My aunt even said pauline made her feel like family/friend :)The funeral day went all as planned and my mum had the send off she deserved. Everything was so beautiful and elegant, the invitations, the mass booklets, the flowers, the coffin itself. The funeral director and drivers were the absolute BEST! So professional and kind and made us feel at ease that they had it all under control and helped and advised throughout.I highly recommend personal touch funerals for their services.Thank you so much Pauline and staff for your professionalism, support and advice during a difficult time!X

I would like to thank Pauline and her team for their hard work in making my 70th birthday a very special day.The hall was decorated so beautifully, everything was just so perfect. I had many comments that the food, music and photos was so good they ask me to have another party and to make sure Pauline and her team do all the organising. Thank you again Pauline for your professional touch.

My dear baby brother passed away unexpectedly which obviously broke the family. We needed someone with compassion. Pauline Miller was absolutely amazing. The services we received was just what we needed. She was compassionate and warm and went above and beyond to make sure we was happy with everything. The staff was also lovely. Pauline made the hardest day of my life just that little bit more easier to handle. The service is first class, the catering was brilliant. The food is of great quality. I truly recommend ‘The personal touch’ services because that is exactly what you will get plus more. You will not regret choosing Pauline Miller assisting you on giving your loved one the best possible send off they deserve