'It's Not' Hot Pot

Really excited to try this place but was a little underwhelmed. The decor was very dark for a small space and felt a lttle dirty. The server was lovely but was very softly spoken, so we really struggled to hear what they were saying, even though it wasn't very busy as we were early in the day. I also felt the server spoke directly to my partner only and completely blanked me which was slightly strange.We had the 2 broths and be warned the mild spice is actually VERY spicy. My partner and I can both handle spice but were sweating! We ordered a variety of different foods to try which were all very tasty. It was a little confusing as you are told a lot of information all at once from the server regarding cooking times etc which is very easily forgotten. It would be super helpful to have a card on the table to help you remember. Also, for me personally seperate utensils for the different foods and raw/cooked would have made me more comfortable. We each had 1 set of chopsticks and a ladel in each of the hotpot broths, so it was very difficult to put for example, raw prawns and raw steak into the broths without accidentally using the same utensils as for the cooked meats and vegetables. I didn't really want to use my chopsticks on raw prawns and then eat my cooked food with them. We ended up mostly putting the raw in the broth with our fingers in the end, but then there isn't any antibacterial wipes for your hands which created another issue. We ended up getting through a lot of napkins and I felt dirty by the end of the meal. A simple pair of tongs for your raw meat and seafood would have been ideal.The food was very tasty and enjoyable.I love a food experience but to be honest I left still feeling kind of hungry and I don't think I'd rush back again.

This place is an absolute gem.The service was so friendly and helpful, explaining all the cooking times when our food came out and was easily available throughout the meal.I will say that the lowest spice option for the broth is SPICY!! We have a decent tolerance for spice but we were sweating. The mushroom broth was incredible.They top the broth up and keep it warm so I'd recommend only getting 1 between 2 people as it'll be plenty.The options were vast we were spoilt for choice and ended up over-ordering because we wanted to try so much but they kindly let us take our leftovers home.All of the mushrooms were super delicious, the spicy beef was tender and tasty and all the seafood we had was perfect.It was such a great date night and I look forward to coming back already!!

There was only one vegan broth option available which was one that was tomato based. It was delicious, but would have loved to have more options.We asked for vegan recommendations of what to order and the staff told us to google the options and see what we liked the look of. Completely reasonable, but it was quite unhelpful as all we wanted were some pointers as we were unfamiliar with the cuisine.Overall, it was excellent food and the interior was lovely - I would recommend the restaurant for that, but the customer service could be improved.

Love the food there. It was fresh and delicious, tasty broths (few to choose from) , many ingredients to choose to add for broths. Friendly staff explain everything about thier services etc . Nice place.We have a lot leftovers , we were able to take them home as well I was happy about this, no waste . :)

Absolutely LOVE this place. My friend and I come here whenever we want to celebrate something because the food is so worth the money. Definitely recommend the Tomato Hot Pot or the Two Flavour Hot Pot. You get so much food for the value and it’s great fun. The service is really good and the owner is such a nice guy. Always a pleasure to go there.

Nice atmosphere and helpful staff, boiling pot of broth to cook (like a fondu) but meats and noodles seemed a little cheap

Great service and food quality - book if you don't want to be disappointed. Also, trust the recommendations that you're given :)The selection of food was phenomenal, really fresh and delicious ingredients. My favourites were the black fungus, prawn balls, squid tentacles, tofu... basically all of it!The server came around to check in on us a couple of times, making recommendations, and was so so helpful and polite.Being on a rare weekend away without our young children, it was a real treat to go and experience something that would be a definite no with them!

The cosy place provides you with a broth where you add ingredients of your choice. Amazing choice of meat, fish, and vegetables. Once ordered and paid online through the app you get the food brought to you quite quickly. All food fresh and enjoyable.