Happy House

The worst Chinese ever. Never gonna there again. Save your money and go somewhere else. NOT RECOMMENDED.

Stupidly expensive food,never consistent.Sometimes the salt and pepper will be lightly done and sometimes it’ll be burnt to a crisp.The rice is fine but too dry.When ordering over phone I can always seem to hear signs of arguments in the background,every time I can hear an adult yelling.

Food was okay. The customer service was atrocious. The server left us standing there and walked off to do something else. She glared at us when we rang the bell for attention. She seemed very angry for some reason and it made us very uncomfortable. Only continued with the order because I couldn't keep my hungry kids waiting any longer. We won't be returning.

We've ordered from happy house for many years, the food & speed of service has always been spot on. The food has always been great.

So we order as a company quite alot from happy house as the food is generally quite good from there but tonight was a different story happy house got our order wrong so we rang back, the lady was very rude towards us and was very quite insulting as she was incredibly impatient whilst we was speaking. when we asked to talk to the manager she explained that she was the manager in a very rude manor which isnt anyway to speak to regular customers who spend upwards of 70 pounds on happy house which we found very insulting as we are not the people who were in the wrong. Finally the lady said we will not send you a refund and we are definitely not sending you any food as a replacement and when asked how to solve the problem she refused to help solve it as apparently that is a problem on our part eventhough the got the order wrong. safe to say happy house will not be getting any business out of us anymore as the food was disgusting and the service was even worse

Food normally decent but last couple of times been a joke, got my order wrong n food was shocking! Not one to complain but can tell you this now won’t be ordering from yous again. Never in my life have I had someone that rude on phone. Every time we ring she’s so rude. Lucky I didn’t go to shop n kick off! Not being spoken to like that when I’m ordering food from yous!! Think you need to improve on customer service n the way you speak to your customers jokers

We used to use this Chinese all the time but since COVID lockdown this Chinese didn't open for a few months so we started using another and we loved this new one, but this time we thought we would go back to our original and order from Happy House but we was far from happy. The hot and sour soup was neither hot or sour it was like gravy and not nice at all and the meat had an after taste so we didn't eat it. We then opened our main meals of chicken curry and a portion of char sui chow mein and again bland and not nice. Firstly the curry looked good but on tasting it it wasn't nice and the chow mein was just like eating gravy BLAND BLAND BLAND". Sorry but something has changed at this Chinese takeaway and we won't be using again and won't be recommending it either."

Nice food,no complaints.Fast deliveryDecent staffCustomer service is okay tooI order frequently and always greeted with a smile

Excellent food but person on the phone needs to chill. Very aggressive manner , speaks too quick and can't wait to get rid of you. Don't want to stop coming here but getting to the point where I want to say something to her . If she carries on then going elsewhere, don't want to be spoken to as if I'm dirt on her shoe