Cavilock Ltd

A great company to work with. They did a full refurbishment on one of our properties and were highly professional from start to finish with their work being a very high standard. Highly recommended.

Fantastic company with friendly and helpful staff. I have had them work on two of my properties from the surveys to dealing with both damp and the renovations. I would highly recommend them to anyone.

Came to survey my house a couple of weeks ago - only spent 15 minutes in the property and found ‘suspected rising damp in all walls bar one. Their report they had produced had no explanation of why they thought I had a rising damp, just that I definitely needed their chemical damp proof course in all walls to make a quick buck.The report must have taken about 5 minutes tops to produce to change headings and titles and the report is not worth the paper it’s written on. Also the report contained spelling mistakes which is very unprofessional.Anyone considering to use this company - Don’t!They quoted 4.5k of damp proofing work needed which seems like a massive con when there was no investigation done!

I asked the Cavilock team to give advice on mould in my cellar and to replace a plastic conservatory roof. The team advised me to ventilate the cellar to eliminate the mould and replaced the plastic roof with an insulated tiled roof. A pleasant team with good knowledge and plenty of free advice!

Cavilock Ltd are an excellent company. Very fair on price, very efficient, very thorough and a great team. Highly recommended.

We had a quote provided by David, the pleasure of which cost £150. The quote incorporated a remedy for 'Rising Damp' - it transpires this was not actually the cause of the damp at all (sadly, we found this out AFTER having a damp proof course injected into our walls for £555...I was told the original inspection cost would also be deducted from any works completed which was not the case, I had to go back and actually request this be deducted from our invoice!). The issue had been a crack in our underfloor damp proof course, which thankfully part of Cavilocks suggested remedy (by chance), would actually fix (the chemical injections, however, had been a complete waste of time and money). Following this part of the works being completed by our contractor (granted, incorrectly), we went back to David to request that works be completed by Cavilock themselves, as per the instructions they provided to our contractor. Sadly, despite 3 phone calls and 2 text messages, we have still heard nothing back. We have now engaged with another company who will be completing the remedy works, hopefully this time we can actually remedy the issue. It's just so disappointing that companies seem to feel comfortable with 'ghosting' customers, and not even having the common decency to respond to messages or return calls. I would not use Cavilock again, nor recommend their services sadly, our experience has been very negative.

Very helpful and friendly service, reasonably priced and good communication. Would highly recommend.