Delapre Post Office | Store

Very nice post office.Truly Helpful staff who goes extra mile to help.

Friendly and Helpful. I went there to apply my passport. The man in the shop area explain me everything and help me all the way.Highly recommend…… ❤️

Rude, unhelpful people in here. It genuinely seems like they go out of their way to make your visit unpleasant.

I use this post office every single week day, and have been for the last two to three years. They are efficient, friendly and extremely professional. I have never seen them be rude to anyone, I can only conclude that the last customer was having a bad day and decided to take to google for revenge as she doesn't realise how lucky we are having this fab post office right on our doorstep, you can't please everyone!!. Keep smiling :0)

Mr Samilan (hope ive been given the correct name) is very rude, unpolite, unprofessional and has no idea whatsoever what customer service means. I went in with my package (2 items) for return. Before trying to return i tried to explain to him that last week we had 2 items to return. We had them in one box and he sent us home to repack and bring them back. We repacked and brought it back but after scanning the QR codes the same Samilan said that actualy needs to be in one box. We had to repack again, which we did and then he accepted. Trying to avoid the same experience today i asked him if possible to check first the QR codes then send me to repack. Instead he started to overtalk me and when i asked him to listen to my story to the end he said that he knows better and : “get out of the office”. I asked him if he is kicking me out and he repeated couple more times: “get out of the office” then he was laughing at other customers saying im causing drama when i started to have a panick attack. When i asked for a manager he said the manager is sleeping now and will come later. The blonde lady at the other till was very kind and brought me a glass of water and a tissue as i was all in tears. Never ever anybody treated me like this as a customer. Then we checked with the lady what can be done. When she tried the QR code indeed was showing one QR code for two items, so i was right. Instead my day is ruined by the completely unpolite, rude man and im not the only unhappy customer as i see. When i asked again for a manager to talk to ive been told this time there is no manager and the brilliant “just get out of the office”.Honestly, this man has nothing to do in this or any other locations that implies customer service. I tryly hope your CCTV has sound, but even it doesnt you can easily see him pointing me to the door. He has been disrespectful not inly to me but also to the manager telling the customers he is sleeping!!!!Nobody deserves this kind of treatment and i strongly hope there will be something done about it.Thank you

One of the unprofessional and rude bunch of low life work there, the male with glasses who won’t give his name, has been found to be rude to all customers. You’re paid to be here, how do I get in touch with corporate regarding these ones

Went there with a big package which I forgot to tape (which is my fault). But the old lady in there was very rude and instead of helping with a tape she said buy one and get it all ready and then she will post it for me. Not happy at all.

Disgusting behaviour from the worker there Mr Samilan. So rude and disrespectful. He yells and has no business speaking to people publicly. No decency and such a short temper. Clear from the other reviews this is not a one time thing. He should be replaced.

Tried sending a parcel here today lady very helpful when after explaining everything guy behind the till interrupting very rude won't be sending via this post office again