The Chilworth London Paddington

Not a 5 star hotel. Website is very misleading. Bar closed at 9.30pm on a Friday night. Room service took last orders at 9pm.AA how can this be a 5 star? Rooms are tiny and very dated. Some have no windows! If you are offered a room with B at the end, you will be heading into the dark, musty and dreary basement. Avoid this area at all costs.Nothing cute or quaint about it. Reception team is friendly and helpful and are firefighting as they get regular complaints. They try and help but you can't put lipstick on a pig.Many more hotels in the area and same or less expensive rates that are more honest in what they offer.Ignore coffee pods and vitamin rainshowers this is a fantasy. The towels are thin and threadbare. It's more like a cheap b&b yet with the audacity of premium pricing.

Very old building. Only one small elevator is available. Too narrow corridors. The rooms and the bathrooms are very small, tight spaces. Old furniture with unpleasant dark colors. The floor is unstable and gives noise as you walk on. One of the rooms we had difficulty in turning on the lights, they advised us to insert both key cards but it kept turning off after a while. We stayed over there for one night but it was terrible.The breakfast was too poor and some of the staff there were rude.At the checkout time and on the way out I requested to talk to the manager and they said that he is in a meeting and they requested my contact number and they promised he will call me but he never did.

Disappointing stay. I should have listened to the reviews and stayed elsewhere.We paid extra for the Club Room and were given a room in the basement. The one small window had a view of a dirty wall and drainage pipes. We had to keep the drapes closed so we didn't have to look at this gross view. Basement rooms should be disclosed and discounted, not marketed as club" rooms.Towels are thin and shredding. They should have been replaced months ago.Breakfast was also disappointing and expensive. Mediocre coffee

Amazing! Truly amazing made even more amazing by the super service from the whole team here including Mason. Really well run hotel. Clean, great ambience and a brilliant Indian restaurant here too which I dined in! I had a sneak in to the bedrooms and they too were spacious, clean and very modern. Huge thank you to Mason for his hospitality in the meeting rooms which were well stocked with fresh fruit and this is seconds from Paddington Station. Will be back

Stayed here for 4 nights. Was a last minute switch from another hotel and I am so happy I made the switch. The service from the front desk, restaurant staff, concierge and service staff was awesome. I loved how close we were to Paddington Station. We scheduled the breakfast for two mornings and the breakfast was very good. The rooms were good size for London. The only downsize would be the size of the bathroom in the regular room. There was not a lot of space to put out cosmetics and the shower stall was a tad small. We made it work and as we were not spending a lot of time in our room anyways. I will be coming back to this hotel next time I need a hotel in London.

Am amazing hotel, great location and friendly staff! They decorated the room for my girlfriend’s birthday at no extra cost and left us gifts too!The breakfast was good and organised and all staff couldn’t do more for us! Will definitely be staying again and would 100% recommend

Nice hotel and good location. Breakfast choices were good and plenty. Our room was good and clean. Shaik is a staff member who was very helpful every time we did need something. This made our stay even better.

Staff were extremely friendly and helpful. Room was very good, clean with tea/coffee making facilities. Breakfast was excellent with good choice of hot and cold options. Service was brilliant. Very good location close to bars and restaurants plus Paddington Railway Station.

Gorgeous small spa and the bottom of a lovely hotel right next to the stationGreat use of the space with exactly what you need for a few hours of relaxation. The treatments were amazing, we never knew how good hot stones were before this.A little confusion when giving us the included champagne but only because they were still cleaning after breakfast and we were well looked after as they figured it out