Sheldon Bosley Knight - Nuneaton (formerly Hawkins Estate Agents)

Hawkins Estate agent is absolutely brilliant. I'm selling a house on gadsby Street. Their communication and level of service is excellent. From getting offers going through them and chasing the purchaser the valuation report. Absolutely amazing nadine David etc.Well done keep up the good work.Shakeel KhanLexton Law Solicitors

Recently had the misfortune of viewing a property with Hawkins and in particular one of their agents, who is extremely rude when communicating. Every time you speak to this particular person within the agency it is clear they have a chip on their shoulder. I really am not overly shocked at the low reviews and would steer clear in future.

The service I received from Hawkins selling my house was brilliant. It was an anxious roller coaster for me due to house chains falling through but Hawkins from the start till the finish were helpful, enthusiastic, calmed me down when things got difficult gave me belief that I would have a happy outcome. All the staff I spoke to, including the ladies in office Nadine, Kelly, Paige were so lovely and made me feel a valued client. Wouid recommend

Professional ( speaking as as a buyer ) , I have been particularly impressed with the property presentation videos on YouTube. Have dealt with our offer and subsequent acceptance professionally and have sent all details to solicitor promptly.

Fantastic service. We recently viewed a house through Hawkins Nuneaton. We were shown around by Kelly, who was friendly, helpful, and well informed. We put an offer in on the house, and throughout this process the team was supportive and responsive, always acknowledging and responding to our emails quickly. Unfortunately, we didn’t get the house in the end, but we appreciate the professional and warm service. In particular, thanks to Kelly and Paige, and to David who took the time to write us a long and helpful email even after the process was complete.

We viewed a recent property through Hawkins and their sales person Kelly was super helpful and friendly.

Dreadful Estate agent, truly awful customer engagement. Was not the case some years back but sadly think it was sold on. Alan cooper and Wright and Wright are premier league compared to this lot.

As a former domestic abuse survivor, finding an agent to advocate for you and be professional in their manor towards you is high on our criteria when looking for an agent to represent us as not only a tennent, but ultimately whilst we save to buy our first house.Sadly due to the unprofessional email sent between your staff that they unknowingly tagged me in (The one where Paige laughs and states to Gav shes missed reading these intros...) You have just lost yourself a client, as a persons housing situation is not to be taken the mick out of. You have no idea what their personal circumstances are and should act professionally in all occasions. I hope your landlord realises he's just lost a decent hard working family because of your unprofessional mistake.If you care for me to forward to you what I recieved from your staff today I would be happy to do so. I suggest some customer training.

If I could go less then 1 I would.Customer service is APPALLING, along with general property maintenance and management for rentals!They allowed for an 83 year old man to live in a property (rented) and refused to do any maintenance work, to the point there was mould, damp, faulty electrics (which is another kettle of fish!), part of a door frame fell onto his head as it was so old it eroded away, and we had asked if we could have a shower fitted to help him out while we worked to find a home for him. Told it wasn't essential and nothing was done. He then passed away, living like that. And then had someone in to refurb it and put the shower in - I know that's landlords discretion but he was there 30 odd years - it was going to be needed at some point!The guy who was in doing the refurb was shocked at the state they allowed it to get to and how bad the wiring which was done by their own handyman" (pretty sure they don't have training!)I have had countless issues with my own property

Extremely happy with the service.Kelly has made this move a breeze and been so helpful for any questions me or my partner had she's a very professional and happy person which made selling our property a pleasure so thanks Kelly for all your hard work and also the rest of the team Phil was very nice to deal with and I really think the video tour is a brilliant idea to show off the property.I would recommend anyone to deal with Hawkins/Sheldon boseley we had 4 valuations and feel we definitely made the correct choice of going forward with these.