Oughtibridge Surgery

I'd rate them as outstanding. I've never had a problem getting an appointment. Caring, listening doctors. Can't praise them highly enough.Yes they are often busy at 8am on the phones, if you go down for 8am you get an appointment made no problem. I realise that not everyone can do that but I have also called and eventually got through and got an appointment if I've not been fussy about the time. I do work, I do have time constraints on me before anyone thinks otherwise. The out of hours service is very good. I had an appointment at 8pm, so didn't interfere with work and the doctor I saw was polite and helpful.I've experienced bad surgeries and uncaring doctors. This surgery is outstanding.

I have been a patient at this surgery since I was about 5 years old. In that time I've been dismissed time and time again for ongoing issues, as well as actually being laughed at during an appointment by one of the doctors here while I was a vulnerable teenager. There are times I've actually waited an hour and a half after my appointment time to be seen.As another reviewer commented there are doctors who clearly don't have time for you. Getting an appointment is an absolute nightmare, meaning problems that are affecting my day to day life are getting worse and therefore am not able to get on with my life and am instead confined to my settee at during an already stressful time.There is one particular receptionist here (whose name I can't remember) who is an absolute misery to speak to, with no hint of understanding or sympathy when explaining that there are no appointments available on the coming weeks.In my 20+ years visiting this surgery there have only been 2 doctors (Izard and Penty) who have made me feel comfortable and seemed to try their best to understand your problems with a smile on their face. Hats off to these ladies, the rest of this surgery needs a MAJOR shake up.Today was the straw that broke the camels back for me. I called for a phone appointment and wast told the next available spot was next Wednesday (7 days from now). I asked if I could book this appointment and I was told no,you are not able to book future appointments at this time, which left me very confused as to why they would mention and tell me I could have this appointment and then in the next sentence tell me that I'm not allowed to book that far ahead?

I can more often than not get an appointment the same day, but it really is a massive hassle trying to get through at 8am. Very kind friendly helpful reception staff. Some Dr's are wonderful, but some are clearly too busy to give more than 5 minutes! All in all a very good surgery, and I'd recommend.

Helpful staff. Appointment on time. Supportive doctor. How it should be

Was denied an appointment for my 4 month old son. So had to go to the children's hospital. When we arrived at the hospital, the doctor there asked why we didn't just go to the GP. When we told her we'd been turned away the doctor said it's about time GP's started doing their bloody jobs".Later we finally got the GP to assess my son

I always find the reception team helpful. All the Dr's have been amazing when I have needed an appointment. So pleased we are at this surgery.

Very good surgery, nice receptionists especially Michelle and Dr Hodge understands autism and has helped me a lot. Rare to find a good GP surgery these days but even when I move house I won’t be changing doctors because Oughtibridge is the best one

Appointments open at 8.00am, engaged 20 times, get through at 8.06am sorry all appointments gone...try tomorrow or go to walk in centre. Thank you for providing such a woefully inadequate service.

My husband and I became patients with this practice towards the end of last year when we moved to Worrall.We would just like to say we are extremely pleased and satisfied with all the receptionists who are always professional , helpful and try to accommodate our requirements where ever possible. And given the difficult and strange times we find ourselves working and living in.Also we would like to mention the GPS and the physiotherapist who we have had either face to face appointments or telephone consultation with, again pleased and satisfied with their professorial medical support and guidance.Your good and hard work is valued and recognised.Thank you .

Moved across here when i moved house.Your classic NHS Doctor's office with all the issues you come to expect, but overall a positive experience.It's great that they stay open late to 6.30pm most days, and if you call later in the day you can often get an appointment in a slot in the future, which is useful if you don't have any time-sensitive ailments, and the receptionist staff are pleasant when you speak to them. They don't open weekends (but few places do!) Unfortunately like most doctor's places to get an appointment closer you need to call on the day at 8am and just wait for an opportunity when the phone line isn't busy. But I got through within 5-10 mins, so I'm not complaining. I got a decent time a few hours later, which meant that I could organise letting my work know I'd need to pop out. I've signed up for the online appointments system but haven't had a chance to try this yet.On a Monday late morning the waiting room was heaving with people, but I was seen exactly on time (which is better than I'm used to!) The doctor was very friendly, relaxed and professional and got me sorted very quickly with an exam and prescription. To get your prescription you have to go to the chemists down the road, but it's all so close it was no trouble.Here things slipped into being slow (as with all doctors places things quickly slip into pensioner-style not a rush in the world time frames it seems), but everyone was very friendly again and they got me sorted out. They even gave me a discount when they realised that one medicine was cheaper if it was bought rather than the standard £8-odd that the NHS charge.TL:DR - NHS doctors places just be like that. But this one was a good experience and seemed competently run and staffed by friendly people, which is all you can ask for