Park Plaza County Hall London

This hotel is an excellent value for a family of four, as we stayed for five nights. The location is perfect, as it is walling distance to Big Ben, Westminster and Waterloo, which allowed us to take day trips very easily. I actually preferred staying here than in some of the more popular locations which seems extremely busy, loud and crowded. The bed was comfy, and our children slept on the pullout couch which did the job. The staff was excellent, bringing us towels and responding to requests. There was a great wardrobe and dresser to store our things, and the breakfast that was provided as part of our rate was very nice! Almost anything you could want from eggs, sausage, baked goods, a kids bar, fruit and more.The only reason why I did not rate this a five star is because there were small little things maintenance wise that need to be completed around the room, but nothing too massive. Overall, I recommend it as a great home base for your travels!

The Park Plaza County Hall truly made our family's stay in London unforgettable and exceptional. From the warm, friendly and efficient reception staff to the stunning views of the city, every moment was a delight. The upgraded room for our birthday celebration was a thoughtful touch, and the towel origami added a charming personal flair. The exceptional service throughout our stay made us feel truly special and we will be back again! We've stayed in the hotel a few times and each time it gets even better surpassing our expectations.The hotel itself is nestled near the iconic landmarks of Westminster, including the London Eye, London Dungeons, SEA LIFE, and Shrek's Adventure, the Park Plaza County Hall offers an ideal location for exploring London's vibrant attractions. With a fantastic park in close proximity and most key sites within walking distance, it's the perfect spot for a convenient and enjoyable stay. The added bonus of easy access to the tube makes navigating the city hassle-free.

Fantastic hotel right in the heart of the action.Short walk to Waterloo station, giving good tube and overground access.Also close to Southbank, London Eye, Houses of Parliament and Trafalgar Square.Hotel check in smooth and staff friendly. Breakfast really good quality with a fair selection of food.Rooms really nice quality, I had a junior suite which has a small lounge and kitchenette.

The hotel is in the lameth district, a short walk from the London Eye, and from the Waterloo underground and train station.Big Ben is a 15-minute walk away on the other side of the river.The hotel rooms are spacious and include a kitchenette.The level of cleanliness is good, the level of maintenance can be improved.The hotel staff is nice and correct and we didn't feel that they made an effort for us.The breakfast is very good and rich, but busy at peak hours.

Really horrible dingy hotel with uncomfortable beds and interior views of the hotel so you feel like you are in a dark shoebox. Cleanliness seems questionable and helpfulness minimal when I asked for a different room. Would not recommend for business or for vacation. Phones seem to be from the 1980s as does the furniture and decor. There is no airflow and it’s very claustrophobic and dark. 0/10 do not recommend this dump.

My husband and I just returned from a week in London, we stayed at the Park Plaza County Hall and had the most wonderful time. The staff were all very kind and helpful, we walked almost every where we went but it’s also close to the tube, Pretty centrally located. They upgraded our room, gave us a bottle of champagne to celebrate our anniversary and a card. Overall, you cannot beat this hotel based on the location, price and service. The one thing I wouldn’t necessarily recommend would be the breakfast, seemed a little pricey for the options but I know we’re in the minority based on other reviews.

A one night stopover very conveniently close to Waterloo Station. Very welcoming reception team. I did not try room service but other members of my family who were in another room were not impressed with the breakfast room service (I had breakfast in the dining room). I was very pleased with my room and the facilities it provided.

Excellent! We loved our stay here!On arrival we were checked in by Andrei , and we were given a complimentary upgrade to our room. It had absolutely lovely furnishings, a great view and very comfy bed.The bathroom had bath robes, slippers and luxury products . There was a walk in shower and a bath.It was great to have a Nespresso Coffee machine , we also had a rather nice complimentary bottle of red wine as VIP Guests of the Day.Our view was of the Shard and Waterloo Station. As a train lover this was a dream . The sunrise was beautiful and it was so interesting to watch commuters arrive from 6.30 in the morning.I didn't want to leave and shall certainly stay here again.

Have stayed here a couple of times. Very good location as only a few minutes walk from Waterloo. Front of house staff are very welcoming, the rooms are very spacious, clean and comfy, and the breakfasts provide meals to suit all tastes. I enjoyed a meal there before heading off to the theatre.Hope to stay there again in the future. Thank you to all the staff for making the stay an enjoyable experience.