Clearview Whitchurch

Great shop and service, selling the best woodburners on the market.

I would have no hesitation in recommending this branch of Clearview. Very helpful staff and a prompt delivery. However. I do think the company should come into line with the rest of the world with regard to Health and Safety.The stoves are very, very heavy and only one man is sent to deliver the stove. He was very capable and uncomplaining, but as an ex company H&S officer I can say with complete confidence, this is unsafe practice and put me in a very uncomfortable position as I was unable to assist him.I had reason to call into the branch to complain about what I saw as a problem with the stove. However, Steve politely told me in his opinion it was something I was doing that was wrong. He was right and all is well. Its early days but we are happy with our purchase and would have no hesitation in recommending the Whitchurch branch of Clearview and their stoves.

Lovely staff in here, really helpful and friendly.

The Rolls-Royce of stoves (and about the same price), but the best wood burners ever. A cosy shop, full of Rolls-Royce stoves and heat and lots of clear glass to admire your burning wood. That's one of the secrets of Clearview, the name. Very knowledgeable staff who'll explain about chimneys, fuel and DEFRA guidelines. If you still want a stove then this is a great place to buy. Psst, ask about pre-owned. Enjoy.

Have had my stove fir 11 years but ran into minor problem. All sorted by advice on the phone today. Thank you very much. What great service

Simple, straightforward, old fashioned stoves that work well but are expensive for what they are. Shop staff in Whitchurch are very helpful and obliging. Once the stove was installed we followed instructions as per those provided by Clearview. Marks appeared on the stove finish and in communication with the Clearview Customer Services at the factory we were told that we had made the marks as we hadn’t followed procedures. We were told to repaint the new stove ourselves!!! A stove costing just under £2000 and we are told to repaint it!!! We questioned the inadequacy of the information provided and asked if we repainted the stove would this invalidate any warranty and how would they recommend such a process be undertaken. From that point our communications were ignored. Very poor after-sales service from a company that purports to have the ‘Rolls Royce’ of stoves. Once they had our money they didn’t want to be bothered. Other reviewers have sighted similar experiences.

Excellent sales and after sales from the Whitchurch shropshire shop. But make sure you pick a good builder to fit stove, a serious lesson I learned from the hard way as they say.

Steve was very helpful and knowledgeable about our requirements. We will return and purchase a stove for our home.

Shop is very nice and well equipped but far too expensive for replacement parts

Very helpful. Got my new door rope and spray paint for my clear view wood burner.