Harwoods Southampton Audi

Came with my partner to pick up her car after repairs. Browsed cars for myself while there and was immediately offered help by one of the sales team - Bradley. Extremely informative, showing great knowledge and understanding of what I was looking for after I explained my requirements. Very helpful arranging finance in a format that worked best for me. Test drove and agreed to buy later that day.Very pleased with the vehicle and with the service. Would definitely come back when time to buy my next car

I have just returned from collecting my new Audi Q4 Etron purchased from Harwoods Southampton . I am pleased to post a glowing review about my experience which was first class from the moment I made my first enquiry until I drove away my new car.Bradley Coates was my point of contact from the outset , he proved to be very knowledgeable about the car and the Audi range .I flew into Southampton from Ireland with my wife to collect the car, Bradley or Brad as we got to call him, met us at the airport , arranged breakfast and provided a loan car while the preparation of our new car was being finished .Having visited Southampton old town and the waterfront we returned to complete the paperwork and collect our new car and were so impressed by the showroom staff and professionalism shown by Brad and the team .I can recommend Harwoods and compliment them on their care and hospitality shown to us . ( The car is great also my first Audi in many years , really class car a pleasure to drive )Brian Harvey

As a longtime Audi customer, I recently had the pleasure of dealing with Aidan during my most recent visit to the dealership, and I wanted to take a moment to share my positive experience. Aidan's exceptional service reinforced my confidence in Audi's commitment to excellence.Having been an Audi owner for many years, I had high expectations, and Aidan exceeded them in every way. His in-depth knowledge of the models and their features was impressive, and he provided valuable insights to help me make an informed decision.Aidan's dedication to ensuring I had a seamless experience was evident from the beginning. He patiently answered my questions and helped me navigate the available options. He demonstrated a deep understanding of the Audi lineup, ensuring I had all the information I needed to make the right choice.Aidan's personalised approach and his commitment to finding the best deal that suited my requirements made my visit truly enjoyable. As an existing Audi customer, I appreciate the level of service and attention to detail that Audi consistently delivers, and Aidan's outstanding service further solidified my loyalty to the brand.I'm thrilled with my recent Audi purchase, and I want to extend my gratitude to Aidan for his exceptional service. Audi and its dedicated team, like Aidan, continue to provide top-notch customer service that keeps me coming back for more. Thank you, Aidan, and thank you, Audi team.

We have just collected our Q8, which is our 8th vehicle from Harwoods Southampton Audi and there’s a reason we keep coming back. Every time we’ve been, we’ve always had exceptional service.Bradley Coates, our Sales Executive, always goes above & beyond to make sure we are well looked after and keeps us in the loop with every step of the process, he is a huge asset to the team

Great service given by Jack White. He took everything we wanted in to consideration. He was very helpful & understanding. I will definitely recommend him if you want a superb outcome. Also he kept his words & was nice enough to give us a bottle of champagne! Thank you!

Dillon at Harwoods Southampton has been excellent - suggesting a suitable vehicle, sending a video and discussing options patiently whilst always smiling. It’s been great dealing with everyone at Harwoods Southampton and we’re looking forward to collecting our new vehicle.

I had a great experience at Audi Southampton, made special by Bradley. He is very attentive and accommodating to your needs, always willing to go the extra mile to help you. You feel comfortable from the time you walk in, to the time you drive out with your new car.

We had experienced a problem during the servicing of our Audi A3. The actual problem is not really important, it is how it is dealt with: it can be the difference between coming back or never trusting again.Karen Russell at Harwoods Chandlers ford, Southampton, who had stepped in as our Service Adviser for the day, quickly established the facts, listening patiently and empathetically. Her actions reduced all our anxieties, restoring our faith in Customer Service.All you ever want as a car owner, is to be able to have confidence and trust in the garage that services your car: in Southampton Audi and especially Karen Russell, we have found it!Many thanks,Mr. Mrs Thomas

Thank you so much Kat and Brad for my amazing experience at Audi. Thank you for giving me the opportunity to find a more suitable car at the right price. The whole experience was very enjoyable and I appreciate how smooth the transition was from my old to my new car. You've listened to my requirements and fulfilled them all. Thank you for looking after me for all these years and for being so professional.

My recent experience at Southampton Audi was nothing short of exceptional. From the moment of first contact till the close of the sale, it all happened over the phone and in a matter of hours on the shortest working day of the week. talk about efficiency!Very Very Pleased with the purchase of the Audi Q7, Amazing Find.Stuart & Kat have been very efficient and transparent from the initial conversation which was highly appreciated. I saw the vehicle the night before and made an enquiry and did not expect a call as it was Sunday but by the end of day, the purchase was confirmed. I put it down to great teamwork in providing all the relevant information and constructing the best possible deal which made the decision-making process comfortable and stress-freeThe following weekend we went to collect the vehicle, The showroom was immaculate, showcasing an impressive array of vehicles. The paperwork was handled smoothly, and I felt confident and informed at every stage. Any follow-up questions or concerns were promptly addressed, reflecting their commitment to customer satisfaction before and after the sale.The vehicle was meticulously prepared, and Stuart took the time to walk me through its features, ensuring I was comfortable and acquainted with all aspects of the car.Overall, Southampton Audi delivered a remarkable buying experience. Their professionalism, knowledge, and genuine care for their customers truly set them apart. I couldn't be happier with my purchase and the exceptional service I received. I highly recommend Southampton Audi to anyone looking for a top-notch car-buying experience.