Smiggle

Excellent customer service from a lovely sales assistant, think her name was Sophie, she went the extra mile for me and grandson.

I’m sure we all know it is overpriced tat but kids love it. However I was very cross when a member of staff misquoted a price to my daughter to make one of their 2 for a fiver offers look like better value. It wasn’t a mistake and she shrugged when I pointed it out. Immoral in my view. Complained to customer services and they wanted to offer us something to “make it right”, rather than deal with their dishonest staff member focused on upselling to small children

Smiggles was great,the young ladies were really kind and helpful to my granddaughter. Would recommend it

My daughter's review: the absolute best shop ever!!! It is full of fun, awesome kids stuff, all scented, like pencil cases, key rings and slime.

I'd like to compliment Briony Hudson on her help today , April 21 2021 . She was super, helpful and polite .I am really grateful for the very painstaking service she gave

Thank you for the excellent customer service I had earlier today. I purchased three smiggle water bottles online and one did not work (there was a fault on the sipper, so no liquid was coming out), I went into the York store wanting to swap for the exact same one. The two girls on the desk were super helpful, I got a swap with no hesitation and an apology for the inconvenience even though I'd ordered online so not the stores fault. Thank you girls, my son is happy with his water bottle and I'm happy with the ease in which it was sorted.