Green Olive Firewood Co

Have had great service from the company at each delivery. The fire wood is great have tried other brands. But found they could not beat the Green Fire Wood company. Reasonably priced. The lady who delivered the wood from the company even covered the bags over to stop the wood getting wet. Thanks for your thoughtfulness,

Fantastic wood, superb charcoal (huge lumps for low and slow cooks) and really friendly staff including the delivery driver. Highly recommend if you want to support a UK-based sustainable business with quality products and good prices.

Delivery was as stated and the delivery driver was really helpful. He very kindly took the logs into the back garden for my wife as I was at work. Couldn't praise him more.

Delivery person arrived very timely, was very friendly and helpful. Logs were put into our garage as requested. Can highly recommend.

Ordered a couple of bags of the lump wood charcoal, arrived and it was mostly dust, first impressions were not great. Emailed green olive and Dan was really quick to respond telling me it must have been mishandled on route. Sent me a couple of replacements and they arrived in a day or two, completely different to what I first received, huge lumps of really great looking charcoal. Very impressed with both the product and service provided and will certainly use again. Top work!

The delivery driver arrived when we were not home and it was pouring with rain, so he called me and offered to store the wood in a dry place until we got back. He could have just left it in the garden getting wet, but exceeded our expectations and provided perfect customer care by making sure the wood stayed dry for us. Very grateful for his efforts.

Very impressed with Green Olive. I’ve been buying their kiln dried hardwood logs in various pack sizes for a few years now, and have never been disappointed.They deliver via their own van (I’m 20 miles away from their location) and let you know on the day of delivery when they plan to arrive.Always courteous, efficient and the logs are of top quality. Highly recommended.

Very poor customer service. The delivery company arrived unannounced and insisted my 16 year old son take delivery of it. He then ditched the order on the road blocking a parking space on an already congested road. The courier refused to take the delivery to the back of the house which is on a public highway which would allow the pallet to be stored easily, my wife has tried contacting the courier to no avail.I have since contacted green olive wood and explained this to them and all they could say it’s a kerb side only delivery, which is not what it says in their delivery guide. If there is access to the rear of the property the delivery can be made. If a bin lorry can get down the road then a delivery truck can.Due to the poor delivery conditions and lack of customer service we won’t be using the company again.

Ordered 12 bags on Sunday and it was delivered on Monday afternoon. Delivery driver stacked all neatly by my garage. Wood looks and sounds to be well seasoned. Very pleased.

Fabulous service, delivered within 24 hours of order! The logs burn beautifully in our log burner and we will definitely order from you again.