Royal Blackburn Hospital

Spent over 6 hours in A&E today. Could not fault the excellent care given by all the staff. The initial triage staff, the nurses and doctor were excellent as was a member of the cleaning staff who kindly made us a hot drink. The only negative is the new location of the hospital pharmacy. Can't believe that someone thought it a good idea to close the one in the hospital building and move it outside at the very top of a dark car park. Not sensible or patient friendly!!!

86 year old father with suspected heart attack had to wait for 36hrs in a corridor on a wheelchair before admitted to a ward.... the area was called 'fit to sit'..... Ridiculous service... third world.....get better treatment if you had a flight delay at Manchester Airport. God help anyone who needs to use this place...

Went in by ambulance in severe pain with my back, took 30 minutes to receive any medication for pain relief, then was jammed in the caridoor between 2 beds and the rails up on the sides of my bed so was unable to go to the toilet, and I asked 3 times to use the toilet and due to having nerve pain I felt like I was going to pee myself, then as I decided to leave due to the appalling treatment the nurse shouted “ohh just let him go” i don’t know her name but she should not be working with the public, she was rude and needs to understand that people are in pain! Then i ended up with them trying to leave me in the waiting room sat in a wheelchair, probably the worst things for people that suffer from sciatica! Shocking ,absolutely shocking, this place definitely needs a shake up and new staff, there are severe failures at this place

I had to vist A&E today following a bad fall resulting in swelling and bruising to my head and eyes. Also I had significant loss of skin & tissue to my lower arm plus various cuts and bruises on my body.The staff were amazing, from the ambulance guy I asked for help in the grounds (my husband drove me), the young lady on reception and the medical staff who sorted me out. I was seen as a priority and had a CT scan and X-rays with appropriate dressings during a visit of just over 3 hours.I’ve an apt with plastics for my arm at Preston hospital tomorrow which is so appreciated.The NHS is under so much pressure, as witnessed by the many trolleys on the corridors and yet I was treated with empathy and dignity. A big big thank you from me and my husband for looking after me today. You guys deserve everything and more x

Blackburn royal hospital is always very busy. The staff are very hard working & always running about helping people. Accident & emergency always a very long wait but the staff do there best & you are always seen to & treated no matter how long it takes. The ambulance service is very good too. Hospital cafes & canteens have a variety of hot & cold foods & drinks & there are also vending machines for snacks & drinks

Two month old in for 9 hours, left without diagnosis, no plan of action, doctors appeared unfamiliar with standard over the counter products. Disappointing experience to say the least.Positive was that nurses were friendly and appeared to know what they were doing.

Went to a&e yesterday morning because I was having trouble breathing and had chest pains, at first they didn’t want to see me as I’m 16 and didn’t go with a parent (my mum was in Preston and doesn’t drive, I was staying at my boyfriends house) they eventually saw me and said nothing was wrong and to go home, went home and a few hours later ended up in Preston hospital, ended up being put on a nebuliser and given medication. Staff where lovely but I feel like they just wanted to get me out of there and it could’ve ended up in a worse situation if my mum hadn’t of taken me to the hospital again.

I was taken onto ward C18b for the blood clots in my leg. I cannot fault the care I received, nor can I honestly criticize any of the staff from cleaners to ward Sister. I was treated with kindness and compassion, and we had a few laughs along the way. Thank you ladies and gents - be good, and if you can't be - be careful