Hayley Owen Funeral Director

Hayley was amazing when i reached out to her for a funeral for my loved one. She was so lovely and accommodating and listened to all our needs. She was very supportive and caring during this very difficult time. Hayley went above and beyond. I would highly recommenced. Very professional, showed dignity and compassion, i cannot thank her enough.

Recently used this company, highly recommend from start to Finnish. Excellent service and support through a very difficult time.I would send anyone to this company.

Hayley and her team steered me and my family through the devastating passing of my beautiful wife Val, with calm reassuring words, and smooth transition through to the final day. I cannot express my gratitute enough for the professional and kind manner in which they sorted everything out. It should be 6 stars not five. Thank you so much Hayley.

In your most difficult moment, you need a Funeral Director who shows empathy and compassion, but steps in respectfully, professionally and diligently to take over with the vital steps that need to take place. Hayley Owen and her wonderful team do that with a calming manner that immediately puts you at ease and makes you simply know your loved ones are in safe, trustworthy hands. The visit a few days later to make the arrangements with Hayley, just reinforced my feeling of calm and trust, in knowing my Mother was being looked after well. Hayley makes you immediately feel like you are in the presence of a friend, who always has your best interests at heart. But in addition to that, she also has the wisdom and experience to step in and calmly offer advice and guidance on tailoring the outcome you are looking for, when you often don't even know yourself what that might look like. From the actual service to the later communication with Hayley's team, you always feel like you are in the care of total professionals who support you every step of the journey. I recommend Hayley Owen and her caring team to anyone who is looking for a Funeral Director in York and the surrounding area to be at your side at the moment you need them most.

I would just like to thank Hayley and Dave for their kindness and compassion at the worst time of my life. The service was exceptional and they went above and beyond in the details, making everything just right for my beloved Grandad. At this difficult time, it was comforting to have people I could trust to look after him. They made such an awful time more bearable.

It’s almost a week since our family funeral and we are so pleased we chose Haley Owen. From our very first meeting with Patience we were treated with kindness and respect. She guided us through everything wonderfully and we are very grateful to her and her colleagues.My husband and I would highly recommend them.

As a family we can highly recommend Hayley’s team for their excellent service. An extremely professional supportive company where all arrangements made resulted in the day running smoothly and perfectly.Thank youLiz Barker

This is the second time Hayley and the team has helped me and I honestly couldn’t recommend them enough. At the lowest point of my life they took all the stress of organising the funeral away from me. Thank you so much guys.

If your having to face and come to terms with your loved one battling an illness, I would highly recommend getting in touch with Hayley before or after you and your family go through the worst time of there life. When me and my brother got in touch with Hayley she guided and supported us in so many ways, I'm a week on from dad's funeral and all I think of is how she spoke of looking after the dead, I don't mean to upset reading this but to let you know she looked after my Dad with the greatest respect she made him look like a beautiful resting angle simple perfect and looking like he did before his illness. Apparently this is down to the care of the embalmer and boy did they make a good job I had no intention of seeing dad in the Chapel of rest till I saw the tears of joy from my brother.Hayley and her team made everything they could be perfect from start to finish and made my Dad smile from heaven down to the ideas carved on the coffin.If you want your loved one in a safe place being looked after till that day I'd highly recommend Hayley Owen...Thankyou so much for all you've done x