Alford Dental Care

Check up last week. Treatment next week. Receptionists very polite and helpful. Dentist the same so top marks all round. *****

My experience here has been very kind and patient, even when I've been nervous about having dental work done. Always pleased with the results too!

I've been using Alford Dental Care for about 15 years now since moving to the area. The current admin, nursing and dentist staff are all excellent. I have had to have several appointments requiring work over recent years and on every occasion the treatment was fast, pain free and effective. I don't write many reviews but I've just had my biggest fear - a wisdom tooth removed - and I couldn't stop smiling afterwards because it was so easily and painlessly done.

Went for my first treatment Tuesday 29th November 2022. I was a very nervous patient, but was more than happy with my treatment from the reception staff and sensitive Dentist and assistant. Really pleased with my visit. Thank you.

Dr Hartzenburg has been my dentist for 24 years. He has never let me down; always sorted out the issues and is very gentle. I once did not listen to him when I had a complicated issue, I listened to the hospital, but my dentist was right and if I had listened to him would have saved 18 months of worthless hospital treatment. I have found him to be informative, knowledgeable and would not have stayed with him for 24 years... even before he was in this current practice. What lets the practice down is the reception. It invariably cuts to an answer phone and then it is in the laps of the Gods when you get a call back. I find this unprofessional. There should be dedicated receptionists that always pick up a call ... and others who deal with the footfall/in person clients. The practice is always clean and yes, staff friendly. I would have given five stars if they had better reception facilities.

Dr Alex, thank you for making me feel so comfortable when putting my gold cap back in. I have not had many good experiences in the past with dentists.I am very happy with you looking after my teeth.

Been a customer" for a couple of years

I use to hate the whole dental thing but this place has changed my mind .. very helpful.. excellent experience... thank you Claire will definitely recommend you

i went to this dentist last week for a check up ,told him i needed a bottom tooth out ,he said ,shall i take all the bottom teeth out and give you dentures ,i said no ,just take the one please and will you numb my gum before you insert the needle ,he said yes he would ,I went back 2 days ago ,(bear in mind i am terrified of needles )I nearly walked out while i was waiting ,but thought i only got to go through this again ,so in i went ,i asked if he was going to numb my gum first ,he said the needle will to that ,he had no empathy at all ,so i got up and walked out in discust .last year i needed a bottom tooth pulling ,when he had finished i asked how many had he taken out he said 2 ,why he took 2 teeth i will never know ,the other tooth was ok ,then he made me some dentures for the bottom back ,he put them in ,but could not get them back out ,they was so tight he ripped them skin from my jaw ,and not once did he say sorry ,i dont think i will ever got to that dentist again ,he had always numbed my gum first before the needle ,so i think he did not want to this time ,cos i would not let him take ten out at once .