Multi-Let UK

Hi,Gabriel was very helpful explaining the application process and helping me move in. I urgently needed to move property and Gabriel's quick replies and useful information made this happen for me. Very satisfied with the service I received and I believe Gabriel deserves 5 stars for all his support and hard work.Many thanks,Sean

I have been a tenant over 2 years and the respond to my problems was very slow. There were no maintenence done to my room although it had damp in multiple places. I didn't have Internet over a month and had days without electricity because they didn't pay the bills on time I paid my rent without a delay with direct debit and when I left no one met me to get the keys. I left my room on immaculate condition but they found a small dust on one of the shelves and took photos of the damp they were supposed to fix as an excuse to £60. They called it tight cleaning. When I called, vishwa shah was very rude and he hang up the phone on me. Ne careful when you deal with them.

The time has come to move out, so I want to leave a fair review - we started off on the wrong foot, Multi-Let and us, but the overall 2.5-year experience is definitely worth at least 4 stars. Yes, there were some rough times, but problems are everywhere, what matters is how they are SOLVED. The Customer Service team have always done their best to keep us happy (and we are not the easiest tenants.. :P) and every issue was resolved eventually. A big shout out to Property Manager Max Bailey, whose customer service literally changed our entire perspective about this agency. Multi-Let shared housing is a very good match for single professionals or for couples who don't need much space. It's convenient and easy to manage - one monthly payment, all bills included. Prices are fair and the rooms are self-contained, each having their own shower. My partner and I lived in an attic room and we absolutely loved it - we found the peace we so desperately needed when we first moved in. One piece of advice I can give is do not choose a ground floor room if you like your peace & quiet. Good value for money and very straight forward processes. I can't believe I am saying this, but I will miss out little attic room, the only reason we are moving out is because we need more space. Thanks Max & everyone in the Birmingham Team, for your continued efforts!

My experience with Multi-let has been great so far. Our property manager, Dipti has been really responsive in sorting things out. He managed to get our washing machine as well as the head board of my bed fixed within a matter of days. Happy with the service!

By far the worst agency I’ve ever had the displeasure of dealing with. The house has had a mice infestation for months and they’ve done nothing. There is a gas leak (which is an emergency) and they’ve made me wait for hours to send someone. They won’t pick up the phone. I am so glad I’m moving out soon.

I have had a generally positive experience with Dipti as my property manager. He has been responsive to most of my maintenance requests and has worked to resolve any issues that have come up in a timely manner.

Multi-Let have been great from start to finish. Excellent property, furnished and maintained to a high standard, solid communication and support. Super helpful in all ways and arguably the best renting experience I've had. Everyone from Multi-Let that I've dealt with has been extremely helpful and professional. Gabriel in particular went above and beyond to make the move as easy and convenient as possible. When I asked if there was a desk in the room he actually gave me his old one! When I arrived to collect keys he was assembling it for me, which he didn't need to do at all - but clearly shows how much he cares about everything being spot-on. I've never experienced an agency (or agent!) going so far above and beyond for a tenant before. Overall, excellent property, excellent agency, excellent staff, and very highly recommended. Thanks again folks!

I had a shower trap blockage and i contacted Dipti who responded swiftly and the problem was fixed next day. They are simply the best letting agents. I cannot recommend them enough!

I want to take a moment to thank to Dipti, the property manager, for helping me with the property maintenance.Any minor issue I hade with the property were resolved straight away, or within a very quick time frame.Answering all my questions and queries in a prompt and succinct manor, make my time in the property feel more like time at home.Thanks for being so understanding and keep up the great work!Diana

A big thank you for honouring my request. Multi-let Uk great housing company.