Gemini Accident Repair Centre Dudley

Very bad repair in Kingswinford garage, 3 times i've returned my car as they haven't fit the parts properly and you still can spot that my car is asymmetrical in the front, unfortunately i didn't have any choice as they work with Liverpool-Victoria.

From the moment I was put in contact with these guys, they were wonderful. They picked my car up and kept me informed of everything that was going on. It was finished quicker than expected and dropped my car back to my home. Every member of staff I dealt with was professional, friendly and helpful. I would 100% recommend this business.

Car was returned to me in terrible condition:Severe vibration above 50mph.Sat nav no longer workedError messages on the dash (that cleared after a restart)Tyres not inflated to correct pressureParts of car left unwired resulting in engine cutting power at 5k. Parts of wiring missing resulting in loss of function and the wiring that wasn’t connected was tucked into the trim so they knew.Two persistent errors in VCDS showing petrol cap motor fault and exhaust flap fault… probably relating to wiring being missing. If they’d checked for engine faults they’d have seen these.Reply from this company is to come back and let them look at it. They had the car for five months … if they haven’t done the basics ie look for faults in the ECU, road test the car to 70mph why would you go back.Don’t use these guys, if your insurance states you should and there’s any sort of engine concern I’d specify a main dealer engine check. Which they said they’d do… obviously haven’t.

Fast, efficient and friendly service. Great communication throughout the process. Have done a great job and exceeded expectations in timescale. Mareta provided great communication that was helpful, friendly and delivered with a great sense of humour. rating 10/10

This is the first time visiting Gemini Accident & Repair Centre, the lady on Reception (Marita) was exceptionally friendly and very helpful on the telephone organising my car repairs.When I came to collect my vehicle once it had been repaired the level of customer service was exceptional to say the least. Everyone in the reception area was very friendly and helpful and everything was explained throughly.I would definitely recommend anyone I know to use this company as the service I’ve received has been second to none.Thank you all again for looking after me so nicely.

Received car back today fantastic job delivered back to my house . Contacted me through out the process. Would highly recommend . 10/10 thanks Gemini. White golf gtd

I can’t believe how quick our car was sorted after being involved in an accident. A courtesy car was delivered when our car was collected on Monday and 48 hours later, on Wednesday, we received a call to say it was all repaired. Gemini were going to deliver it back to us the next day but we opted to collect it ourselves on Wednesday instead and the staff were so friendly and helpful. Would highly recommend them.

Polite, speedy & the car is as good as new.Picked car up. Kept in touch throughout.Would recommend for any repairs.

This company repaired my car after an accident. I had to return it because the steering did not feel right. They took it in immediately and repaired the minor issue with ease. The guy was such a nice man, I had the pleasure of hearing his awesome singing skills. Filmed it and posted it on my Instagram. Sending a huge thank you, my car is all better now.

The staff are always very helpful and polite. The standard of the repair to my car is 100%, you wouldn't know how bad the damage was. Marisa in particular is a credit to the company. Thank you for returning my car to me in a good as new condition.