Bupa Dental Care Peterborough - Werrington

Thank you very much for your great support. You are always very informative and very professional as well as delivering excellent customer service.

This dentist has gone down hill since covid!!! My self and family have been here for over 23 years!! My daughter had been waiting for over a year to get her wisdom teeth out and referrals were not sent or misplaced so we ended up having to go private to get them sorted.The final straw was on Friday trying to get an emergency appointment for a toothache, and told at 8.00am that they would speak to the dentist to fit me in and call back within an hour, I rang over an hour later to ask if I could get in, only to be told that I was no longer registered as had not been for 2 years, even though they had cancelled my appointments due to covid!!! I have never missed an appointment in all this time or any of my family!! The member of reception was very rude and basically said that head office just cancel without any notice!!! I am disgusted with this poor service! It had always been great and I have recommended many people here, but after this, I will be removing all of my family from this practice!

Very long waiting times for appointments. Then appointment was cancelled on the day due to them booking an emergency appointment at the same time. More wasted holiday taken from work!

An urgent (not emergency) appointment booked with Roxy at aday's notice. She squeezed me in, and not only advised long-term expectations with the problem, but popped a filling in there and then. Instant relief.Thank you Roxy, you are a star! The best!

As a person who fears the dentist, this practice and the staff are very friendly and helpful and they made me feel at ease. Would recommend this dentist.

They make you feel welcome, and are honest about the health of your mouth, rather than a random dentist just trying to get money out of you.

Great Staff. Never missed a check up or work during Covid restrictions. Everyone very friendly and help you relax. Runs very smoothly, which is great if you are on the nervous side.

Very clean and seen on time. The dentist Roxy is very hands on and very knowledgeable. We are a family of 8 attending together. 2 adults, 4 teenagers, a 7 year old and a new baby. They are very accommodating, and we've never felt we are a problem. Her advice has been invaluable.

I had implants fitted a few years ago and then more two years ago. I have just had my annual check and they are staying firmly in place and have made a great difference to my eating experience. They are expensive but I paid for them using interest free credit and, looking back, the improvement in my quality of life through being able to chew whatever I want has definitely been worth the investment.