Evans Halshaw Ford Chester

A big thank you to Chelsea for helping me find my perfect new car. It took some time as I had no idea what I wanted but we got to the perfect solution together, I drive away very happy today. Chelsea was very patient as we went through the options and helped get a deal that worked for me. Would recommend.

From initial enquiry via Auto Trader on the Thursday evening, through to collection of the vehicle on the Sunday morning, I received absolutely first class service from Chelsea at Evans Halshaw, Chester.She sent me two comprehensive videos of the car, both interior and exterior, answered every query I had fully and within a great response time, explained everything about the deal and my options on the vehicle via a Teams call all of which made it an easy decision to not only purchase the car, but to make the 8 hour round trip to collect it.An absolute pleasure to deal with Chesea, I wouldn’t hesitate to recommend both her and Evans Halshaw and fingers crossed she is still around when I’m looking for my next car!Thank you for a 5 star experience.

Thank you so much to Phill Holding and the team at Evans Halshaw-Ford Chester for the 5* service when purchasing my new Ford Kuga. From my first enquiry to driving away, Phill attended to all of my needs in a non-hassling, non-pressured way that I was very grateful for.When I left my little horse in my old car (which I part-exchanged) I didn't expect to see her again, but Phill and the team fed and watered her and sent her on a journey back home to Birmingham! They called her Dee, after the famous race course in Chester.Both Dee and the Kuga made it safely home and Dee has found her new place in the Kuga, where she is very happy. I am looking forward to equipping the Kuga with a tow bar and getting out and about with Dee and her (slightly larger) four legged friends very soon!Thanks once again to Phill and the team for making my car buying experience such a positive and memorable one :-)

Bring from London, I can't stand car salesmen, dealerships or anything of the sort, from my experience elsewhere they are pushy, hide the facts and unhelpful.Thankfully this was totally different! We walked in to have a look around the cars they had, we wasn't pestered or pushed in any direction.Once one caught our eye we headed in to the main showroom to ask to have a look inside one of the cars/trucks, where we was greeted with wide smiles.I'd like to point out we was both dressed in very casual attire and was treated no differently to if we was in suit and tie. This continues to the lack of opinionated judgement when two people in their mid twenties asked for the keys of a 2020 Ford raptor.Bearing in mind the kind of car this is I was personally expecting stupid remark, hesitation and lack of helpfulness based on how we was dressed at that point.But thankfully I was so wrong! We met Andrew who's a credit to him self and the dealership, he gave us the keys with the upmost professionalism and let us have a real good look through the truck and get a nice feel for the inside and out.Once we'd had a look he swiftly sorted out the paper work to allow us to privately test drive the car on our own.On our return we was greeted again by Andrew, we decided we'd like to make the purchase the same day (in the car before we was back) we informed Andrew of our decision and he was more than helpful to answer all questions involving ones like services, mots, warranty, extended warranty ect.The paper work was sorted fairly fast and we was told about other packages for our purchase, we wasnt pushed or miss sold, it was very clearly explained and a few quotes with diffrent packages was given, we picked the best option for us (stuff we'd inquired about before they could tell us about them)We was did have payment issues but no ones fault but our own. And they done there absolute best to sort this! We also had a few nice little extras thrown in aswell wich made us feel very valued! We was also offered hot and cold drinks through out our visit!The best dealership I've personally ever been to with brilliant staff that are warm and welcoming! Had a brilliant experience from start to finish! Very happy with our purchase! And Andrew needs a pay rise!

I wasn't 100% sure what car I was looking to replace my C-Max, but after having a mooch round, the Kuga took my fancy. Phill, our salesperson, was very knowledgeable and patient. He showed some of the great features and wasn't pushy in the slightest. The sale was straightforward enough and the car was all ready to go when we collected it over the weekend. My only criticism was that there was only 9 miles of fuel left in the car and it would have been nice to have some petrol put in by the garage before driving away. Overall though, great service, thank you.

When we bought my new car we were served by Andrew Shepherd who was very helpful and the sale of the car was very smooth… chose the car in the morning and I drove it away the same dayGreat service Andrew thank you Sharon and Les

Great used car experience at Evans Halshaw. From the moment I was introduced to Andrew Gill, he made the whole experience stress free and he was so easy to deal with.Brilliant service.

This was the second car I purchased via Andrew.He's always friendly and helpful and most importantly for me personally he's never pushy. He explains all the extra services you can have but If you say you don't want something then that's it, there's no trying to force anything on you.Any issues I've had post purchase have been sorted as soon as possible, they've never been too much trouble for him.I would definitely recommend dealing with Andrew and will do so for any further purchases I make.

Bought a new car which is lovely. The sales rep Chelsea was lovely... and Steve is a good guy as well. Recommend checking out this garage for a good selection of cars.