Parcelforce Worldwide

Tracking said my parcel was out for delivery, at 12.35 tracking changed to delivery failed as they were unable to find my address. I have never had an issue with delivery companies finding my address before. Second day I waited in for the parcel and at 3pm tracking changed to say they had attempted delivery at 13.37 but I wasn’t home and a card had been left. No one had been as I was here waiting and no card was left. Terrible service.

Parcel Force said my address couldn't be found so didn't deliver my parcel. Customer services were useless. I live on the main road through a large village with my house number clearly marked. Their own tracking service had my address marked on the map! Yet they couldn't find it. Absolutely useless. Never had any issues with any other delivery company to my address. More a case of the driver couldn't be bothered I suspect. Avoid at all costs.

Delivery attempted Tue 11 July. No addressee's name on card left, just the word Collection" and "x1". I am not driving to Preston (20 miles away) to collect a parcel that I am not expecting anyway

Where is my parcel?I received a notice from the parcelforce delivery driver, on which someone wrote like a hen with a claw about my shipment. I had to deduce what was written there. The post office address provided does not match the post code. I went to both post offices today and neither of them knows where my parcel is. There are probably no such terrible delivery services anywhere. Before delivery, I did not receive any information that the delivery would take place, I could not indicate where to leave the parcel or pick it up. The main post office in Darwen, where there is a collection point, does not provide collection for people who work. The only day when a working person can pick up a parcel there is Saturday, but of course the opening time of this point given online is different from the actual one (it's a real nightmare).

Agree with all previous comments, disgraceful service and I would give minus five stars if I could. Allegedly Parcel Force tried to deliver my parcel twice but apparently no one was in and cards were left. This just is a pure lie. We were at home on both occasions. I even left a note on the door saying so - picture attached and no cards have been left!! Parcel Force website is a joke, you can't get relevant answers from help and FAQ" or speak to anyone. I'd go and collect the parcel from the depot myself but how do I know it's actually there when there's no one to ask????"

Parcel should have been delivered Monday lunchtime but on Monday it was still sitting in Blackpool Revoe and had not moved. I am normally a big supporter of Parcelforce but on this occasion it is now day 4 of a 48 hour delivery and I am in NORTHERN IRELAND and my parcel is still in Preston, so it could be 6 days for a 48 hour delivery, surely I am entitled to a refund for a 300% extension on the paid for 48 hour delivery that cost me personally £14.

This is my 3rd day I'm waiting for my parcel,Last 2 days when I'm tracking it said out of delivery, if you hav any problem to deliver, I can collect from your office guys. It's urgent.

Never follow delivery instructions just knocks and runs, packages always damaged when collected. Make APC & UPS look professional.

Horrendous. Parcel for next day delivery got lost. Nobody knew where it was. Then miraculously appeared from nowhere to finally be delivered somewhat dishevelled 3 weeks later.Cost for next day delivery plus insurance £27. Offered derisory sum of £2 in compensation!Never again. Even Evri are better.

Absolute shambles. Waited in to be told , no we won't be delivering today . Had to pick my own parcels up in the end and the packaging was damaged. Terrible service