Go Fix Mechanical

Booked in by our housing association to skim soil stack for 4 flats, my ground floor apartment plus 3 flats above. The soil pipe was blocked over Christmas causing our toilet to overflow when upstairs flushed or emptied their bath. It took our landlord weeks to arrange a date when all 4 tenants would be able to stay in to get this work done but nobody came from GoFix. They claim they arrived but no reply from all 4 buzzers. On that day the communal doors were wedged open as there were electricians working above who did not have a Key fob to enter. They were due to come at 8am to 12pm but claim they arrived at 14.45pm and stayed for 20 minutes even though no answer to buzzing all 4 flats.We have Ring cameras on our windows and have checked the footage for the exact time that they claimed to have attended and it proved that they did not come.Spoke to someone at their office named Stephen who was hostile, rude shouting over me on the phone as I tried to explain that I was home as were the 3 other tenants. Avoid booking this company and find one that will honour their commitment to turn up.

Refreshingly polite and efficient service from Go Fix! Always daunting to call out tradesmen as a female with lack of knowledge, but engineer was explanatory (minus the jargon) and conciencous of me working from home. Straightforward quote, no hidden fees and easy contact. Thank you

Great, professional service. I was also impressed with the high level of costumer service provided when I had questions. I’m very happy with the end results.

I can post the INV if you want to.A guy named Stephen said he is the manager and he sent me a bath leaking fix job quote which was 10 times higher than the market price, I almost believed him and paid. Luckily my friend told me Go Fix always doing this. I have the invoice as evidence. Don’t choose their services and be careful of your money pockets.

Absolutely fantastic service from GoFix. They are my first point of contact when I have a drainage problem, having designed the maintenance regime at Pret A Manger coffee republic and fish restaurants I would recommend Alex and the team for any drainage job big or small.Don FogartyJamesAllen Ltd

Always a great service from Go-Fix. Communication is excellent from start to finish and the operatives are very professional and thorough with their works.

Great service - always answered & been very helpful & friendly when we have needed their services & have always turned up on time. Highly recommend.

I've received great service compared to all the negative ones here. Customer services was really helpful. The engineer that attended today was lovely. So polite, efficient and clearly knowledgeable in the field. No awkwardness, as even managed to chat! Oh and one of the first contractors sent by my landlord that was tidy! Like no mess made whatsoever.PS: The reason for the visit was a soil stack issue. Smell has left the property minutes after he changed it.

Great service! Can always rely on the team at gofix, thank you for your help. BIG SHOUTOUT TO ALEX who gofixed me:)

Great service . Have had to use Go fix a few times over the years and the service from start to finish has always been 5⭐️