Wearside Autoparc

I collected the car from Autopark and, although the car had apparently been serviced there were obvious problems with the car from the outset. The parcel shelf was missing. I got in the car, and discovered the windows didn't work, all of the windows were stuck shut. The entertainment system was frozen too, no radio, and no Bluetooth. I was loaned a courtesy car while the windows were sorted out and a replacement parcel shelf was provided. The entertainment system began working sporadically over the first few days then after a while it was fully functional. After a few weeks the ignition key fell apart and the spare key wasn't working. The ignition key was replaced and the spare key required a new battery. I later discovered the air conditioning system wasn't working. This was detected before the end of my 6 month warranty so Autoparc had it fixed. Now the wipers won't shut off and I have to take time off work and book the car into a garage to have it fixed. I would highly recommend anyone buying from Autoparc check the car you purchase from Autoparc carefully and not to trust that a service was carried out also think an extended warranty might be wise.

Outstanding customer service from start to finish. All the staff are friendly, helpful but not pushy salespeople, perfect for me. Special mention to Jordan, who was an absolute delight to deal with. He made the whole process seamless and stress free. Thanks so much Jordan for all your help. I cannot recommend this business more highly.

Recently purchased our daughter’s first car from Wearside Autoparc and we were really impressed with the company. First time we have purchased a car from them and we would definitely recommend them. Fantastic choice of used vehicles and outstanding customer service. All staff are friendly and professional but not pushy. Special mention to Omar who was a pleasure to deal with. The process was seamless and he kept us informed throughout. The car was ready for collection on time and in perfect condition. Very impressed. Will definitely be back when we are ready for an upgrade.

I am just writing to warn people what to expect if you buy a car and have issues within 30 days. I bought a vehicle for 7k, which was said to have been serviced etc before purchase. The car had several warning lights come up in the first two weeks and then went into limp mode due to low oil pressure" and "engine malfunction". I had the car towed to an VAT registered independent. The garage said that to identify the actual faults would be a relatively big job based on their experience of the make and model. Wearside Autoparc would not accept liability and tried to pass it onto warranty. The independent garage knew that Blackstar Warranties would not cover many of the things that were needed to accurately diagnose the fault. After a long back and forth between Wearside Autoparc and myself

Fantastic service from start to finish from Wearside autoparc.Great stock of quality cars to view and being allowed to browse at our leisure was perfect to make the right choice.All questions we needed to know about the car were answered and the purchase completed swiftly with a follow up handover email outlining the warranty.Thank you Joseph for stress free purchase.

Bought our car from this place few month ago, service was excellent sorted out new alloys and fully serviced it before we had the car. Got Good deal part exchanging also. Highly recommended, great people to deal with.

More than happy with the service on purchasing my new car. Special mention to Umar who took care of everything and more importantly I didn’t feel in anyway pressurised into making a decision. He was pleasant, courteous and true to his word. I have no hesitation in recommending Wearside Autoparc as your first stop if you’re looking for a new “used” motor. Lots of choice too.

Picked a car up from Wearside Autopark on Sunday and I absolutely love it. The service we received from Omar has been amazing and sorted out everything we needed to go forward with the car. This is the 3rd car we have bought from here and would definitely recommend.

Bought a Golf GTD a couple of months ago from these guys, great service! the car came serviced with 12 months MOT and they even got the alloys refurbished included in the price! couldn't of asked for more! Well Done Wearside Autoparc