Burchell Edwards Estate Agents Sheldon

Hello Everyone! I am the Branch Manager of Burchell Edwards Sheldon, I’d like to thank so many for their good reviews as we take so much pride over what we do, we are only human and from time to time make mistakes but always try to follow the guidelines and do our best by both vendor and Purchaser. I invite any customer that is not satisfied to contact me, I’ve not heard from most of the negative comments and you have to remember that we are people too and just a go between. Ultimately the vendor makes the decision not us. If a surveyor down values a property by £50,000 then the vendor has the right to refuse, that’s not my decision. We do our best to check buyers finances as per the ombudsman guidelines and take necessary steps to ensure all finance is in place before a sale is agreed as we don’t want sales falling through. I understand that not every sale is straight forward and there are lots of elements that go in to selling a property that we cannot control. When things don’t go to plan it’s easy to blame us. But again i would love for clients to contact me if they have issues rather than posting a review we have no idea of or chance to rectify. Thanks again for taking the time to read this and I really do care about our customers!

Beth(Sheldon branch), we appreciate your kindness and professionalism in helping us rent a nice home within a very reasonable time frame.Personally, I sincerely thank you and I will definitely recommend others to you.Hope to do more business with you and your team.Thank you Burchell Edwards.

Louise was an absolute treat right from the moment I walked in. I have been buying and selling houses since 2007 and can tell you with confidence that Louise will go above and beyond for her clients. Great service, kept me in the loop throughout and was a pleasure to deal with. Thank you Louise.

these people take advantage of first time buyers - supported by other reviews on here.They are experts at exploiting people like us.We were forced to use their in house services otherwise we would not get viewings - this cost us a lot of money.The 3rd party surveyor valued our house 50k less than what we offered, Stephen apparently is not only an estate agent but also a qualified surveyor (?) as he felt the need to challenge a RICs certified survey and refused to negotiate with us. They are very sneaky and refuse to reply to emails with queries, instead they ask for calls and only do things verbally. First time buyers AVOID.

Bought a house through these guys in Brum. Amazing service, Louise especially went over and beyond to press the speed of sale from the sellers side, as I had time constraints.Always recommend these guys to any of my friends and as a first time buyer and a young person, I was treated with empathy and understanding instead of being expected to know everything.5/5 :D

As a landlord it can be hard to find an agent that keeps you in the loop and makes finding tenants easy.Beth at Sheldon has been that person, walked me through every step. Kept me informed and up-to-date with everything, it’s been a blessing.Please if you are looking for someone to trust with your property look no further. You WILL get a professional and personal service.Thank you so much :)

The only way to get updates is to log a complaint with them. Open a complaint with them if you want any action and take them to the Ombudsman if they are as arrogant as they have been with us. The Ombudsman is free for you but costs them money. If they are more than happy for you to waste your money then why not do the same to them?Don't sign up for anything with these people. Everything is just about pushing all their other services with the promise of things all being done in house" being quicker when this is far from the truth.Mortgages are from another company. We were told our MIP from a major online broker wouldn't be accepted by most estate agents as a ploy to get us to use their services. Look up the reviews for Connells and you will see how bad they are.Conveyancing is also a different company and based in the south. You will never hear off your conveyancer and they will never do any work. They also aren't registered with the CLC.Once you have an offer accepted

Very Helpful at Burchell Edwards Sheldon. Great service, took some of the stress away from house hunting and sorting out finances.As soon as you and Louise B know what you are looking for. Louise B will start the search and find a property for you.Gary C helps you understand what is affordable and then provides mortgage advice and discusses more with you. From insurances to wills.Thank you all at Burchell Edwards Sheldon.

Louise and the team at Burchell Edwards in Sheldon helped my 93 year old dad ‘Eric the Legend’ sell the house he has lived in for 66 years!! They handled the instruction very professionally and were at all times sensitive to my dad’s age and the emotional connection to the house. A quality, reliable buyer was found and deal agreed within two months in a hardening market. Overall we have been very well looked after and I would highly recommend.

I have brought a house though burchell Edwards sheldon, I couldnt ask for better exsperience and support specially from my mortgage broker Roberta and Louise the estate agent they were very professional as a first time buyer I was very nervous as I didn't know what I was doing they both put me at ease took all pressure off me. Good communication kept me informed every step of the way and always responded to my emails thank you for all your help.