Dental Practice

Never pick up the phone on time and the dentist doesn’t have any manners

I have had NHS work and private cosmetic bonding work done at this dental surgery and my dentist has always been patient with me and her work is of excellent standard. The dental assistant and the staff on the front desk are also friendly and welcoming every time I go.

Extremely rude receptionist. She does not know how to communicate. However, the receptionist lady who was working before her was really professional and kind.Dentist always seems rushed and uninterested. They don’t do emergency appointments or give any medication to manage the pain they have caused. Half of my face was swollen and haven't been eating or sleeping properly after the treatment, and the receptionist lady has told us that the tooth might have got infected and nothing they can do, when they clearly knew the tooth got infected because of the filling they have done. She could've listened and responded to the situation better as a receptionist, or at least inform the dentist, but instead she made the situation look like its our fault, and has told us to find somewhere else to go.Terrible service and experience, wouldn't recommend anyone going there.

The dentist lady seems really nice. The 2 receptionist are the rudest people I have ever come across. AVOID AT ALL COSTS!!!!!

Incredibly painful, no antibiotics offered to manage pain and no anaesthetic before injecting needle into my gum. Left the dentist in more pain than I was before treatment. Terrible, terrible service. She should really give up the profession she is in as she clearly doesn't know what she's doing. If I could give 0 stars, I would. For others who are registered to this dental practice, please do yourself a favour and unregister, the dentist seems to not care about her duty of care to her patients and therefore she should have no patients!I left the dentist in tears and the only individual that showed that she was human and had a heart, was the lovely receptionist who offered me some tissue. Not even the dentist. Absolute shambles.

went to this dentist recently to make an appointment and heard lots of abuse from the dentist to the staff. Waiting with another person what we heard was very unprofessional, we then leftI would not recommend this dentist but I have heard the lady dentist at the end of the week is a lot better.Dont know if I want to be put through this experience again

Not good at all! Worst dentice ive ever been! Im more in pain that ive already was! With out telling her there is a hole in the tooth she wouldnt do nothing! When she saw it as even i could see the hole inside the tooth she just Dig in it with out any softnes she just stick her thing in the hole which gives me double pain! Then she put the injection in which actually didnt help much and start cleaning the nerve, if i didnt react on the pain she wouldnt stop! After she Dig in to my Tooth she took an Exray of my Tooth, and cut my Gum as i was already in pain but she asked me to close my mouth MORE and MORE till i actually cut my GUM with it!!i was litarely praying on the chair and pleasing god to end this while she was cleaning my nerve ! WORST DENTIS EVER IVE BEEN TO!!!!!!! She need more Practice than she thinks! At least treat you Patiance with more softnes we are no Pigs!!!! Thanks got she didnt pull the tooth out god was on my side! .. I cant imagine what would happened.. 100℅ Changing a Dentice no way im Coming back to this Dentice Surgery ever Again!!

Today my experience with this practice is absolutely disappointing. I've called the practice 2 in the last 2 month just so I wasny tossed around like they did today.My son had a embraces appointment 2 month ago and I was told his 2 baby tooth could be taking out or we wait for it to come out. On getting there today I was told to go back home they never got the note knowing very well have rang twice to confirm I insisted and they kept saying I should go home. I rand the other dentist which confirmed. They send them the report 20th of May. Because I called and I really got angry to have been Lies too. I was told aging they didn't receive the report, the manager never took side of their worker that was rude and treated differently beacuse I'm black 4 time she done that so I asked are you racist the manager called the police on me. They also said I am not alone to ever come to their practice I have had the choice to change practice from my experience today.

She was too busy watching tv very rough on my 3 kids, first time i complained to reception and the next time i was in she kept watching tv and was so rough on my child my heart was sinking everytime she was treating him and watching tv at same time, i could see my son getting scared because she was rough on him. I never went back. Watching tv while giving treatment should be illegal. Her license should be taken away she was so irresponsible