Pizza Top (Bristol)

Ordered a delivery late evening. Estimated time 50 minutes but was here in 30.Best pizza I’ve had in ages!! Had thin crust which was crisp and not over cooked.Plenty of toppings, meatballs, mushrooms, onion, pepperoni, olives and jalapeños. They were generous not mushed up too small like many are.Also ordered some booze and was phoned in minutes of order to advise change of brand if acceptable.Delivery driver was very polite and friendly.Will definitely use again and recommend this restaurant.

Have been coming here for years. Always get the same thing, stuffed crust spicy meatball one, brie wedges and curly fries and consistently get the same delicious results. Delivery is always on time and collections are ready within 10 mins of ordering.

I've been using Pizza Top for several years (since 2009) and only once was the pizza late - 90 minutes rather than the promised 45. But on my next order, I mentioned the previous late pizza in the comments box and got extra dips for free - which I thought was a nice gesture.Pizza always tastes good and they are the only pizza shop I know of in Bristol which also delivers cigarettes and alcohol with your pizza.They also do a satisfactory range of vegetarian pizzas. It would be good if they also offered a couple of vegan options. Bristol is the veggie and vegan capital of the UK!All in all, I think Pizza Top deserve their 5 stars.

I am unbelievably upset with this company. I ordered food worth around £30 many months ago. There were problems with my card payment however the payment eventually went through, however an extremely rude man on the phone said he would not send me what I ordered because he was unsure whether the card was actually mine despite recieving payment. I can confirm that the card was mine as I went through all the security checks and personally phoned my bank who fixed the problem. Despite recieving my payment, they did not give me my order but said they would return the money to me within 30 days. 6 months later I still have not received my refund and have tried numerous times to recover my payment and even went into the shop but was met with very rude and unhelpful staff. I was told that because it was so long ago they will not have my order on record therefore there is nothing to prove that they owe me money. However this is thier responsibility to keep track of this. It's thier fault if they lost the information, not mine. At the end of the day I am still owed for the order. Since I paid for my order and have not had my money back, or the goods after such a long period of time this could be considered theft. I am totally shocked that the man I spoke to about this didn't seem to care whatsoever or plan to do anything to solve it, instead brushing it off because it was too long ago" I feel completely ignored and am absolutely fuming about losing my hard earned money.I am going to try once more to retrieve my refund

Very aggressive manager. After an error with my order he spent more time telling me that I'm wrong ( even when shown proof otherwise ) that trying to fix the problem. He even came out to my house to explain to me how asking for no cheese on a pizza isn't his responsibility and that I should remove the cheese if it's that much of an issue. The first delivery driver was nice enough but thanks to the manager I won't be using this place again. Food was mediocre. Cold pizza when it finally arrived and luke warm sides.

The best pizzas in town! I have nothing but good things to say about these guys and their food. Great value, generous toppings, free delivery from cheerful and friendly drivers. In fact all the staff are like this. They stay open late and do some very good offers. Always delivered early or on time in my experience. This is an excellent Pizza takeaway in my opinion it's the best.

Worst pizza delivery company I ever experienced! I ordered two pizzas on Christmas Day for the first time as there were only a few shops open. When they took the order on the phone they said it would take 45 mins to 1h. After 1h30 we called them to ask where our pizzas were and they said the driver would arrive in 25mins (!) and before I could even finish to speak they hung up on me. After 2 HOURS the pizzas arrived all flipped over inside the cartons and completely RAW. Uneatable! Called them as we wanted to return the pizzas and get the money back (£22.00!) but they would not even let me speak and they would just say that we must understand because it's busy and after a while they hung up on me again! They wouldn't refund us nor send new pizzas but only promise a call back from the manager some day..!! A complete rip-off!!! If you cannot handle the volume of orders then just refuse some, or at least be honest with the customers and respond appropriately to a bad service you have provided, or just keep the shop closed!!! D I S G U S T I N G !!!!!

Got a pizza last night and now I’ve got food poising the time before that I had a long black hair in my food this place for no hygiene

Never order from these guys. 2 hours late, cold, undersized, rude. We tried to cancel the order and they had turned their phones off! The driver called the shop for us to arrange a refund and we were told no before they hung up on us, then we received a tirade of abuse from the driver before he left with our pizzas! Now having to contact the bank to get a refund.And I'm still bloody hungry!!