The Travel Network Group

We find TTNG very professional to deal with and value our relationship with - something we have had for many years now.

They don’t deserve even 0.1 star. Total scam artists!! They’ve treated Alpharooms customers so poorly!! It’s approaching 3 years and I still haven’t received a refund. The TTA who are supposed to be the so called “insurance” company are a total fraud aswell, trying to avoid paying back the refund and giving time frames they never stick to. On top of that their staff has the audacity to be rude. Complete LIARS all of them, I’m not shocked since they’re all linked. If you are still owed a refund due to covid and your holiday or accommodation had to be cancelled or the TTA is supposed to refund you, like this review. Let’s all gather together and go to their office in London to demand a refund face to face. We’ll see if they can avoid us then. Absolute THIEVES.

We had a great holiday thank you so much. We was looked after from start to finish by the members of TTNG - Definitely would recommend.

As a small Independent Travel Agent the Marketing support provided by The Travel Network Group is ideal for us. They provide materials ready to use that allow us to concentrate on what we do best which is selling Holiday's and helping customers with their travel plans.

We have been a member of worldchoice now for over 18 years, we have always had top class service from these guys. Would highly recommend to any travel agency looking for guidance.

I booked this holiday in 2019 with Teletext and paid in 2020. I now need to cancel the holiday due to a heart related condition (See attached) . I am due to fly this coming Monday the 25th AprilI have checked in online and packed my suitcases as this is something that was not expected.All I need is for the company to do a simple thing and that is to issue me with a tour operator's cancellation invoice for the £2259.44 that I paid to Teletext holidays, so I can pass this onto AXA insurance. I dont need a refundI have sent over 50 emails and made 4 phone calls, for something that any other travel company would find a simple task

If I could give 0 stars I would.We booked our honeymoon through Questor Travel pre-covid 2 years in advance in order to gain a luxury holiday for a cheaper price. Supposedly staying at Sandals Royal Barbados. Any how Questor Travel went into liquidation and was passed through to this company. Our holiday was due for final payment 01/05/2022 - flying in July 2022. I attempted to call the office every day from the first, it just rang and no answer, I left a voicemail, no one returned my calls. I emailed, no answer. A few days of no answer I finally got a answer, but the man on the phone wasn’t any help as he said the people who would deal with this arnt available and would return my call… my call was never returned. Again calling another day the same man answered and said that the staff were on lunch and I would get a call by the end of the day.. no call returned. Another telephone call answered by the same man, informed me that the person dealing with my holiday is off sick, this is why there is a delay, and a colleague would be in touch. It is now the 20th of May and our honeymoon has been terminated due to not paying the final balance - even with my multiple attempts to pay. So now we have lost our deposit through no fault of our own and lost our dream honeymoon. I have emailed to register a formal complaint today.

I would highly recommend TTNG, the help we have had during our membership has been second to none, from general help with problems to the Marketing Team and The Cruise Club, Fantastic keep up the good work.......

Friendly, innovative, great marketing materials. Would highly recommend for anyone looking to join a supportive travel consortia

As a manager of an independent agency I fully recommend the Travel Network Group. Their ideas with marketing has been amazing and there is always someone on the other end of a phone if I need help with anything. Its very reassuring to be part of their team.