Hotpoint Factory Outlet
111 Reviews
- Friday9 am–5 pm
- Saturday9 am–3 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- Thursday9 am–5 pm
About the Business
Whirlpool Factory Outlet | Refurbished Kitchen Appliances | Gateshead | Based at the Whirlpool Corporation sites in Gateshead, Peterborough and Yate, the Factory Graded Centres offer a vast range of products.
Contacts
Call Us
+441914157765
Follingsby Avenue, Gateshead NE10 8YF
Hours
- Friday9 am–5 pm
- Saturday9 am–3 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- Thursday9 am–5 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
Recommended Reviews
Caroline Dytham
14.03.2024
Hotpoint Factory Outlet
Can't recommend enough. I purchased both a fridge and a freezer at an amazing price and Alan's customer service was brilliant. These guys know their stuff and we're helpful when I asked about other items too, I will definitely be going back to kit out the rest of my kitchen, first class service.
Adrian Hudson
06.03.2024
Hotpoint Factory Outlet
Great customer service and the sales teams are down to earth.Highly recommend this store to all!Thank you goes to staff involved.Warmest WishesAdrian
Sjoerd Verhagen
01.03.2024
Hotpoint Factory Outlet
I have a hotpoint combine oven microwave and it recently got into an undocumented 'demo' mode in which it only pretends to cook food. With my description of the problem to their repair centre they knew this was the problem but still they charged me a £120 engineer callout who fixed it with a 3 button presses. So I got sold a product with a hidden fault and then charged for an unnecessary repair.I complained about this but was told that as per Hotpoint policy no responses to customers are be provided after they complain. Feels like they just don't care.
Natasha DeC
27.01.2024
Hotpoint Factory Outlet
I was in contact with Alan at the shop and sent in some pics of what we liked for our new home. He got us exactly what we wanted and more. I settled for an American fridge freezer as the one I really wanted was too expensive. Alan came up top trumps and sourced me the one I wanted at a much more affordable rate. Most people show off their new car, I’ve been showing off my new fridge. Thanks again Alan, you have been a star!!!!
Michael Adams
01.01.2024
Hotpoint Factory Outlet
Called in the Hotpoint Outlet store for the first time to enquire about purchasing a washing machine. We were blown away by the quality of choice on offer and the savings were incredible. Alan was very professional and went through the whole process of choosing a new washing machine based on our current needs. Also pulled up Google to search on the latest technology and price comparisons. We loaded up our washing machine within 30 minutes of meeting Alan and his colleagues. Will definitely recommend to friends and family.
Tim Jackson
28.12.2023
Hotpoint Factory Outlet
Great staff and productsTry for your self you won't go anywhere else. New style microwaves are amazing bought new dryer this morning. Staff and products are faultless, next time it's better fridge freezer after viewing the range today. Would highly recommend staff and products.
Karen King
20.12.2023
Hotpoint Factory Outlet
Went in to purchase a washing machine. was able to get one I had seen on their website. It's a current stocked washing machine on AO and Currys website, I saved £170 by purchasing from here. Fin and Alan were great, very knowledgeable and made recommendations based on my needs. Highly recommend! very reasonable cost for delivery and collection of my old device. delighted with the service received so far.
Jay
20.12.2023
Hotpoint Factory Outlet
I would highly recommend.Friendly and knowledgeable staff as well as great prices and products.
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Map
Follingsby Avenue, Gateshead NE10 8YF
Hotpoint Factory Outlet