Lloyds Bank

Always a queue with people fannying around trying to pay or sort some worthless things out

3 Stars. Would rate higher if it wasn't for that fact that all ATMs are inside the facility. Whenever I go to withdraw cash at a Lloyds ATM, I can never go in because it's closed.

The majority of the time I would say this is a useful and help branch in which I do my banking. Although today it was just not and the person serving me was just rude. Whilst I understand there is a deposit limit of 10cash bags per day. There is nothing to say that this is per account etc. Whilst this I kind of understand is to try and help with queuing and the amount of cash in the bank. In a nearly empty bank with no extra cue I was told I couldn't deposit the remaining few coins I had and that I was going to have to come back. Generally I have no issues with this but when completely ignored and blanked when asking a question by the representative this was a little annoying. A bank that won't take money, and rude staff not the kind of place I want to hold on to my money

after meeting with the mortgage avisor who tried to sell me everthing you can imagine, it turns out that they are not very knowlegable about the products that they are selling after giving him all the relavent infomation that he said was ok it turns out it wasnt ok and has wasted a vast amount of my time

The staff are always friendly and welcoming even in these difficult times. It is always a pleasure to do business here. If your looking for a friendly helpful bank in the area this is the one I would recommend.

I used to be a Lloyds customer a few decades ago, and when I decided to close my account, due to poor service, I was asked to attend the bank and was ridiculed in public. I had been a customer with them since my parents opened an account for me as a child. I have never set foot inside a branch until today. Bad move. As I entered I was approached and asked why I was there. I explained that I had an old £20 note and understood that any bank will exchange it for the new type. She said I could put it in the paying in machine. When I said I wasn't a Lloyds customer I was shown the door. I went to HSBC a few doors down, who cheerily changed it in a few seconds without any fuss, despite me not being with that bank. Guess who is never going back there again?

Been with the bank for about a decade or so. Staff were always courteous and knowledgeable.

How can a bank be closed on a Saturday...its market day and your closed!!?