Cooke Curtis & Co

We have enjoyed our viewing with Millie from Cooke Curtis & Co. She is so lovely. My English is not so good and she tried to help me to understand everything right. It was so kind and friendly from her to answer for all my questions. This is about individual approach and in my opinion, this is about high level of client’s service. Thank you very much Cooke Curtis & Co for the professionalism. Good luck and best wishes!

Poor poor service!Inventory received months after moving in, on moving in house dirty, grass not cut. During the tenancy, requested works were not carried out. Landlord placed the property on the market during our tenancy and expected us to vacate during sale.The letting team totally ignored us during this time.

Cooke Curtis &Co lettings did a great job! Alithia is so nice and friendly, she is very patient and answering my questions promptly. I am glad she made it so easy for us. Great job! Definitely recommend to anyone need lettings.

I recently engaged Cooke Curtis to fully manage my rented house. I rarely leave reviews online - but their service has been outstanding and fully deserving a review. They have professionally managed many repair and maintenance needs; marketed the property and meet prospective tenants. They provided much helpful advice and ultimately secured a well qualified tenant in just a few short weeks. If you are looking for a property manager in the Cambridge area - look no more, just call up the team at Cooke Curtis.

We had a great experience with Cooke and Curtis, in particular we were impressed that Julia who quoted for us came to do all the viewings personally and was always available to help with our questions and helping with any issues. The whole process was made less stressful and we were impressed with the end to end service the company provided.

Cooke Curtis & Co. did an amazing job helping my elderly mother sell her house in Cambridge after the passing of my father. They were patient and kind with my mother, created a wonderful sales brochure of the property, kept in constant contact with me in the US, where I'm based, recommended great solicitors, and sold the house in record time for full ask. I could not have asked for better service, especially during such a stressful time. Their professionalism can't be matched. I would highly recommend Jamie and his entire team.

I have rented in Cambridge for several years and from various agencies. Cooke Curtis are the first agency I’ve encountered in the area that always provides an outstanding service and clear communication. If I report an issue to them it never gets “lost in the system” but promptly addressed. Thank you for making life easier! I wholeheartedly recommend them.

After having dealt with several letting agents, I find my experience with Cooke Curtis is by far the most impressive. Not only are they responsive, friendly, and reasonable; they’d go the extra mile in ensuring tenant’s needs are well taken care of.Elina handled my case and is sincere and helpful throughout the process. Knowing that I was traveling, she kept me well-informed timely and made the entire experience seamless. I also dealt with Andrew and Kirsty who are managing the property, and both are prompt in attending to the issues and queries raised. They are the firsts I’ve come across who followed up on my queries until they’re closed, even though the query is not a maintenance issue but about how to set up something inside the property.I highly recommend Cooke Curtis for they are down-to-earth and sincere in delivering their promises to their customers. I’ve never had so much praises for a letting service rendered but for this, I’d give 15 out of 10 because Cooke Curtis cares!Update: It's been 3 months since and I can vouch that there is no short-change in their service and quality at all. I have several maintenance issues during this period of time and Kirsten (my point of contact) addresses them within the week if not by the very next day! She's understanding and approachable, I feel very comfortable talking or raising any concerns. The Cooke Curtis team genuinely cares for their customers.

Mark and the Cooke Curtis team worked so hard to make sure my sale and purchase went as well as possible. At times it was tricky but Mark was always there with calm and practical suggestions.

Mark Abbott provided first class service in selling our 5 bedroom home!After 3 very unsuccessful months trying to sell our bedroom family home with very little interest we decided to changed estate agents with Mark and Cooke Curtis taking on the sale from the first moment the service we received was just a different level the marketing, the quality of photography, the focus from Mark personally . We had a steady flow of interest and Mark brought us to sale STC within 5 weeks of taking the property! But many agents would feel this was job done and then services levels drop but not from Mark he continued high levels of contact and engagement to ensure exchange and completions was managed smoothly. Fantastic service from mark and the team at Cooke Curtis and co. I highly recommend you contacting them if you want a professional sale of you home or are looking to buy a new property