Leaders Letting & Estate Agents Ocean Village

Holly was essential in helping me to secure a tenancy from overseas. She was extremely responsive and helpful in negotiating a favorable contract with the landlord. Her colleagues including Emily who I spoke to on the line were also critical in my application and so helpful in negotiating the rental landscape. Thank you Leaders for the excellent work!

I have received an excellent service from Leaders Ocean Village Sales team - Jules and Kieran and Becky have been exceptional, so supportive, friendly and professional throughout even initially during the difficult period of lockdown with the process of the sale of our property. Communication was brilliant, Jules and Kieran was always available to speak to with all queries and advice and information was given where appropriate. and kept me updated regular in respect of any viewings of the property and any milestone updates. It has been a pleasure dealing with the sales team . A big thankyou and sincere appreciation to you all ,we could not have completed the sale without their support and professional service. I would definitely recommend Leaders estate agents.

Mitchell was very helpful and approachable, and got back to me quickly to resolve an issue. Good tenant support.

Even though we didn’t end up going for a property with leaders. Chelsea Bhakar was amazing. Professional throughout the time of me speaking to her and consistently keeping me up to date with properties and updating me on one’s we had been interested. Thank you Chelsea you were a massive help!

We are extremely happy that this is Emily and Holly who helped us with our first experience of rent in the UK. They navigated us through the entire process of rent; were very passionate especially with answering our numerous questions. Their answers were always fast and helpful and the whole service was very professional. I can not but mention their attitude : caring, understanding and friendly. They made the entire process so much less stressful for us.

Selling my property has been challenging due to a range of external factors beyond anyones control. However, Leaders stuck with the challenge and achieved a good sale in very difficult circumstances. Jules and Kieran in the Southampton office were dogged, patience and kind, and, got the job done! Thank you.

We recently marketed our property with Leaders Ocean Village after becoming very dissatisfied with the service we had been getting from another Southampton agent in London Road. From the initial contact with Jules through to the handling of the sale with Kieran the team have been exceptional. Within days we received multiple viewings, 3 offers, and most importantly, we were kept up to date by Kieran all the way through. Communicating with your client seems the simplest of tasks that somehow evades most estate agencies. Not Leaders, they delivered exceptional service, from committed and dedicated people who genuinely work for their clients. Highly, highly recommended.

Leaders was amazing!!!! Their customer service is really outstanding, Communication was really easy, I spoke with Holly in the Southampton Branch and she was super helpful, nice and always keen to answer my questions and guide me through the whole process. Holly helped me to find a perfect flat for my relocation in Southampton. I recommend Leaders a lot!!!

We have recently moved with Leaders and their service has been absolutely fantastic. Holly was super lovely and she really made our experience more enjoyable. She is very professional, really friendly, as well as efficient - which was great when we had burning questions. Thank you to Holly and the Leaders team :)

It was the worse experience I had with this agencyWhen I moved into the property I stayed 1 month without hot water which is not legal by lawTheir NDO is a scam, they take extra money from you every month and at the end they don’t refund you the money when the tenancy ends, not only they charge you extra for the no deposit option they also ask you to insure stove, over and fridge etc .. so I don’t understand why you’re taking extra money and don’t refund my deposit, this should not be no deposit option, this should be called scam!!!! Their service is just about marking money which is fair but also help your customers - after I insured the Fridge and the oven plus paying deposit every month - at end of my tenancy agreement they said we will check if you need to pay anything extra and they have asked me to pay 769 pounds to fix the stuff in the property that was already damaged… scam !!!!!!!! Will never deal with them again