Beauty Queens Cosmetics

Best shop. They have all I want. They always smiling and helpful. They have EBIN products which is I love these days.

I don't recommend the girl who does ponytails! I made an appointment with her, I went 30 minutes before to ask if she accepts cards, she said no, I left to withdraw cash and when I returned to the appointment she told me to come in an hour, an hour or… she didn't know if can still take me to the appointment or what time !! It's not done like that!!! I took time off from work for what? Money lost at work plus time lost!very disappointed! Do not trust!

Too pricey compared to other hair shops. Terrible customer service and clearly racist as i was being followed around from the moment i entered the store.

A place I can finally shop all my beauty products. Hair care essential and everything at very affordable price. Nice staff who are always willing to help and offer assistance at every point.

Very very disappointed with the people that owns this shop. My hairdresser bought some African kinky hair. One of the packets looked like it was tampered with. One bag was full and the other seemed like half of the hair was missing. Due to last minute & no time another bag had to to be bought elsewhere closer to us due to me having my hair done. I paid out more to have enough hair. Told my hairdresser to take photo's of both packs go back to the shop to see if we could get a refund an apology or something. They were rude & not interested. She called & told me so i called no answer, left a message with my number & details gave them 4 days to get back to me. Nothing. People they are only interested in their sales to get money. No customer service at all. They are making big money mainly from us women. You would think a little common decency to acknowledge what was put to them. Half of the money back since only got half of the amount, voucher something.Ladies i would advise you to check if buying from here before leaving the shop.

Ripped my 15 year old daughter off bought hair extensions. She decided to take them back for a refund & she changed her mind with myself (dad) present. She was asked for the receipt My daughter said she wasn’t given a receipt?? So I said said she paid by card showing the men it came out her bank! Then he opened hair extension bag saying he could NOT take back the extensions as have been used , the extensions was in same bag plus the blue carrier back which was provided when purchased. Nothing was taken out & he still refused. I told shop keepers that my daughter won’t be a customer in shop ever again & told my daughter to tell her friends the same once they have your money you won’t get it back !!

Okay shop bit hasn't got a lot of colour hair weave limited on that selection but staff are friendly patience to an extent but its the only local Caribbean hair shop I know if there was another one I would pop in to see what they have

Wasnt allowed into the shop. Was expected to tell the man what I wanted through a tiny gapI told him I wanted to choose a hair dye. He just snapped which one? I told him I needed to browse. He just looked at me like I was mad?Another young girl was there too trying to get a hair extension for her mum. He just didnt understand we both left disappointed. I know people are scared about covid but jeeeze they could let people in 1 at a time?They have probably lost over £60 just with us 2 customers I wanted dye my hair plus hair food mousse and hairspray.

Appalling staff,don't know their products,made us feel like shoplifters,watched like hawks. Tried to support a local business in the town,never felt so uncomfortable or unwelcome in a shop. Dreadful. Avoid.

Been here multiple times and it never disappoints ☺️