Spire Liverpool Hospital

Seen the ENT Consultant. Paid extra for a hearing test that I knew was normal. Has a one min test to test to pressure. that was normal. He then said he did not know why I am dizzy. Ear pain and pressure. No further assessment done So left with this condition. And paid a large fee. Can I get a second opinion.

I was in the Spire last week, as a NHS patient, for a knee operation and I can't recommend it highly enough. I met Mrs Banks, my consultant, 4 times in the last year to discuss my injuries. She has always been very reassuring and informative when discussing my injury and possible procedures. I had a small issue and was kept in longer than planned but the care given to me was fantastic both pre and post op. Special mention to Danielle, Ivana and Sally but all the staff from reception to the physios have been great. Thank you.

Great staff who couldn't do enough to help. The team at the bone and joint centre were fantastic. Betty was extremely friendly, professional, and able to sort out new appointments after a few errors elsewhere. Surgery with Mr Brown and treatment after care have so far been excellent. Thank you

I've recently had a total hip replacement operation here and stayed in for two nights. From my initial consultation in May with Mr Fountain, to my aftercare now, I can honestly say I have been looked after so well. The reception staff are pleasant. Pre-op nurse (Carol) was thorough explaining the details and making sure I understood everything, answering any questions I had. Nursing staff introduced themselves on each shift. I had a few upsetting moments after the operation and I was treated with compassion from the care staff and sorted out very quickly. The catering staff were happy to advise on choice of meals and I enjoyed all of them. The theatre staff and anaesthetist were really friendly and reassuring. Physio exercises were explained and they worked with me at my pace, giving encouragement at both sessions. Even the porter who wheeled me out when I was leaving, advised the best way of getting into the car as I was really apprehensive about this bit. Any questions I've had along my journey have been answered and no question was deemed to be 'a daft one' I will always be extremely grateful to Mr Fountain for many reasons ....1) firstly listening to me (when others didn't !!)...2) giving me my confidence back...3) helping me regain my independence...4) making me smile and be happy again. Thank you all so very much.

Please be aware, for some unquantified reason, Spire Greenbank Road, charge 'more' for exactly the same procedure & consultant, than their Murrayfield Spire hospital on The Wirral.If you are considering using this company, I'd advise getting their prices in writing prior to any treatment. You'll probably benefit financially from going to Spire Murrayfield!To their credit, the qualified medical staff are lovely, compassionate people, as opposed to quite a number of the administration & reception staff, whose complete condescending manner is an unfortunate experience, as it's a patient's first experience of Spire's public face.

Bone & Joint Centre in Spire Liverpool are world class. It’s only because of Claire and Beth in the reception. It’s just the way they welcome the patients/visitors with a big smile in their face. It doesn’t feel like a hospital. It feel homely to me. Because there was a time when I had three appointments in same day. I’ve never felt lonely or left alone while I was in reception waiting area enjoining my usual cappuccino.I’ve been getting the services from bone & joint centre since it was built and I’ve been a patient of Lourdes Hospital hospital since year 2003 before it was changed to Spire Liverpool Hospital. Over the past 20 years I’ve been looked after by at least 22 consultants/doctors and they were brilliant. But the consultants from the bone & Joint Centre were world class specially Mr J Davidson one of the best orthopaedic surgeons I’ve ever meet.My experience says that I feel very comfortable with him.I must mention Mr N Roland, another world class ENT consultant. Very quick to discover the root of the problems of a patient. His smiling face helps the patient forget their pain.Looking forward to see Clair & Bath soon and Mr Davidson after returning from his holiday.Wish you the very best in life and in your profession.

My experience at the Spire Liverpool Hospital has been very positive in every phase from my first examination to the final surgery. The ambient is very well organized with staff friendly, respectful and utterly professional, visibly happy to do their work. I would like to thank the consultant/surgeon Mrs Banks, and all the staff that has looked after me during my short permanence from the very kind cathering personnel to all the nurses expecially Rachel, Alix, Emily, Julia.

Had a tonsillectomy yesterday and was extremely nervous to go in as a 20 year old student on her own. The nurses were so lovely and made sure I felt safe at all times from holding my hand to wiping my tears away! Couldn’t have asked for a better experience. The staff really are a credit to spire, wish I got their names but Anu and Dr Pothula are just to name a couple.

Very mixed experiences with this hospital. Firstly I've only had dealings with bone and joint centre and radiology department. The receptionist (Betty) is amazing and greets everyone with a friendly warmth. Had great experience with rheumatology dept after years of trouble getting listened to Dr McLaren was very understanding and got to the root of my issues quickly. Sent for various scans and x-rays and all staff at radiology department were amazing. Hip issue required referral to orthopaedics and this is where my problems occured. After such great treatment from other departments I was shocked and disappointed by how I have been treated (or not treated) by orthopaedic Drs at the spire. Despite having a clear labrum tear both drs were very dismissive and didn't seem to listen to my answers. Repeatedly asking me where my pain was then dismissing said pain . Both stated incorrectly that labrum repair surgery or arthroscopic surgery was not very successful (data suggests it is) and that it's not advised as tears are common and often do not cause pain" I was then told I'd "simply have to learn to live with it". I left both appointments feeling totally dismissed and gaslit and feel I was given totally incorrect information. If your drs are not specialists or comfortable doing a particular procedure they should say so and refer ppl to someone who is! They should not provide inaccurate information by telling a patient the surgery is not successful in most patients (which is just not true)."