Sandalwood Court

Had a meeting with one of the mental health team with my daughter who has mental health issues. She was extremely unhelpful and would not listen but liked to wave her finger in your face adding fuel to the fire. She did not have the patience not the attitude to deal with anyone who is suffering with mental health issues, she should be struck off.

Went for a assessment I was there an hour talking about how I was feeling but came away feeling I’d been patronised and I was told the councillor I was talking to was going on holiday but he would send me details of places I could get in touch with to talk on a one to one . He said he’d call me to see how I was before discharging me but that was two months ago I’ve heard nothing

Someone very close to me had a mental break down requesting she needs help. The psychotherapist, who’s she has been seeing once a week, refused to help her as she wasn’t on the catchment area. This is disgraceful!!! If someone is breaking down, balling their eyes, begging for help, they shouldn’t be turnt away. I am very disappointed in the service they have provided and would recommend going else where.

Do not send your family here if they have mental health issues ..some of the staff are bad and lie about patients to make them look poorly ..etc if they can pretend I had psychosis based off me saying I was bein trolled without ever investigating it and I have full capacity and after 8 years fighting this had 1 of their drs come out who actually listened and investigated and seen I was telling the truth ,he is brilliant! Unlike the care liason he admitted theyd made a mistake, I am sane and he wants me discharged from the crisis team..the others are trying to cover it up as they know they're in trouble for misdiagnosis and medicating and insisting on continuing coming out..sayin they need to retake evidence, when they were tryna cover up their mistake -was telling me I could only get a key worker through early intervention team, to which he told them no , he can see I'm sane and to discharge me, he wants it reported to authorities yet the crisis team are trying to make out he made a mistake and I need their care still to cover up their mistakes and wanted to come out the following day with the lady who was here on the day the dr made that decision and in agreement in his prescience having seen my evidence to discharge me(cheyvonne) yet her and alex r going behind his back and not doing as hes asked...thankfully I would only see them at my home and recorded them so Ive managed to save myself including him saying to discharge me and her agreeing..imagine what they do to people who ain't got capacity ..while inside everytime I cried I was bein trolled they told me I was poorly without investigating or reporting it and said I wouldnt see my kids if I didnt take their meds..theyd agree to let me see my kids if I did as I was told..then the agreed day would come and theyd say I was still 2 poorly..naturally I'd get upset and decline socially to which theyd then allege I was ill..and kept my in 3 months instead of 2 weeks lying that I was hallucinating ..dont trust them..its also ur right to record ur meetings with drs if its regarding ur health or a vulnerable relative but they try tell u otherwise..I feel sorry for the good carers but honestly..if u have a loved one genuinely in need ..send them somewhere else

Nothing wrong with me still going thats what i thought they thought different they were right great staff loved it their windswept helped me back in to society

A real issue with Diagnostic Overshadowing.Started my assessment in the public waiting room.Feel like she was purposefully trying to antagonise me. Very dismissive. Assessor said she read my letter and knew I didn't have a diagnosis, despite me showing real life examples for every single symptom on the NHS website - I feel she came in having decided not to give me a diagnosis and nothing I said would change that. Kept making comments on my existing diagnosis blaming everything on that when I have done my research and know that it's something more. It came across that she didn't believe what I was saying. Felt patronising.The lady spoke negatively of her other colleagues.I felt completely lost at the end of my appointment as she gave me nothing, if I haven't got this diagnosis I don't know what the next steps are for the symptoms I have so I feel like she's derailed my life without care because she just didn't provide any information for what's next.I finally got to the point of trusting mental health services after being burned by reaching out and getting nothing 8 years ago, I tried this again when I felt ready and this lady and the service have ruined everything again for me.I really would like a second opinion from someone other than the lady I saw but I have no faith in the service that others will be better.I can't remember the name of the lady I interacted with - she has promised to call me if they want to change my meds (which I really don't trust them to do, especially if they think there's nothing wrong with me) so IF she does this - I will try and get her name then.Such a poor service. I was doing okay then left that appointment sobbing, angry, and suicidal.

Appalled at the lack of help they offered me when I went there in the middle of a mental breakdown I couldn't even look anybody in the eye I was made to wait for 15mins on my own while visabley extremely uncomfortable while work men walked around no.priviacy at all then when I seen the DR was told by him.they are not trained to help me and I need to get anti depressants as I seemed ABIT depressed I've probably killed myself by the time your reading this because when I finally braved it up to.reach out for the help I so desperately needed there wasn't any

At a referral from my GP to access a Psychiatric Review at Sandalwood I was told that Psychistric Care was not available at Sandalwood Court in Swindon.What do the Psychiatric Consultants employed there actual do in return for an avaerage annual salary of £90,000 from The Avon and Wilt NHS Mental Health Trust that pays them out of the local taxpayer's pockets?

Never want to help with anything. I've literally no idea why they even exist. Also keep hanging up phone.

Really bad in my own experience and a friends experience. Both of us were suffering with undiagnosed bpd, and both of us received terrible treatment and rebounded back and forth. Essentially saying my self harm was nothing even though I have had to have stitches and glue! I have been referred back to there, seeing the person I thought was supposed to be fired! Not expecting much help from them.