Everlast Gyms - Nottingham

Main gym is great. Staff are lovely but the cleanliness is terrible. The steam room is always filthy. The shower area and toilets are also very poorly maintained. I have mentioned it a few times but there seems to be a lack of responsibility and management to keep on top on basic hygiene. It’s a shame for a place that has just had tens of thousands for the refurb.

This should really be a no star review because of the ineptitude of the female supervisor who didn't have intelligence to sort out a 2 for £16" deal

Steam room is always dirty, and the temperature is always wrong. Sometimes it is too hot, sometimes it is not even warm. App for the gym is a joke... works terribly.Equipment in the gym is good.

I have spoken to the Manager and other staff members regarding the hygiene of this gym on so many occasions and not a single thing changes. I am constantly told that they are short of staff, this is no excuse, hygiene should be top priority. But nobody cares, hence why you never see a response to the reviews.The showers are disgusting with clumps of hair and used plasters left behind. This was the case before they refurbished the whole shower area black, in hope that you wouldn't see the grime which is still a problem now.The poolside is always dirty with used plasters and chewing gum, the poolside mirrors have never been cleaned so don't expect to see a clear reflection of yourself in them. Staff, visitors and maintenance men walk around the pool area with outdoor shoes and no shoe covers. You can only imagine what grime and residue is left behind. I've seen odd bits floating in the pool, please don't ask what it is because I couldn't tell you. I refuse to use the pool now.As for the steam room, it never seems to work and is often closed. Probably a blessing to be honest as it is filthy and a breading space for bacteria due to never being cleaned.I believed that the refurbishment would bring positive changes to the hygiene of the gym, unfortunately not, so I will be looking for a new gym.

Joined in November mainly because of the spa facility’s. I’ve never seen such a dirty steamroom and pool. You literally see dirt dripping down the walls in the steam room, has the most foul smell. I have emailed a complaint twice and haven’t heard anything back as I want to cancel my membership however nobody gets back to you once you’re a member! The gym is to compact with hardly any mirrors and restricted machines compared to other gyms I’ve used. Not happy I am a locked in for a year. I would not choose this gym if I’d of know this before signing up.

It is far too busy. I do not expect to fight for the machines and be pressured into finishing my workout quicker so the next person can use it. I have to adjust my workout as the machine I would like to use is occupied and this happens every time I go now, even at times like off peak times where you would expect it be quiet. Would not recommend. If the place was empty the machines are good quality and the place looks nice.

Absolutely awful customer service by the receptionist when I came in to inquire, she looked at me like what are you even doing here. She was terrible at explaining about the classes and she didn’t have a clue what she was talking about. I’m going to wait to join the new pure gym down the road now!

Lovely gym, lots of great equipment, good atmosphere, always clean!

Lovely place. I've been to many gyms and this has the be one of the top 5! The lighting and atmosphere is something you don't find anywhere else!

This gym is an absolute joke you have to que for every single bit of equipment especially in the evenings why do people find it necessary to go in groups of four five six etc and just stand around equipment talking and taking photos of them selves . Its a gym go on a machine then move on. Unfortunately people that work all day can only get in the evenings its so frustrating when you just want to go in for a quick workout no such thing at this gym. Avoid at all costs and then they have the cheek to put the price's up. They get you into a 12 month contract which you can not cancel , I injured my back and couldn't go for around four months they wouldn't even freeze my membership just kept taking money month after month. Oh and the WIFI is shocking just to top it off >>>>>>>>