Lord Nelson Hotel
556 Reviews
About the Business
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Contacts
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+441646450445
9 Hamilton Terrace, Milford Haven SA73 3AW
Hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Dine-in
- Alcohol
- Beer
- Cocktails
- Spirits
- Wine
- Seating
- Cosy
- Groups
- Accepts reservations
- Dogs allowed
- Casual
- Outdoor seating
- Food
- Food at bar
- Live performances
Recommended Reviews
Mat
13.03.2024
Lord Nelson Hotel
I recently visited The Lord Nelson after its refurbishment and had a mixed dining experience. The staff were notably friendly, with special mention to our attentive waitress, Rachel. However, the food had its ups and downs. The starters, buffalo wings and salmon pâté, left something to be desired – the wings were small with little meat, and the pâté lacked the expected salmon flavor. The soup of the day was also somewhat bland. On the other hand, the mains shined brighter. The lasagna was a highlight, boasting great taste, while the chicken skewers were a bit bland and could benefit from better marinating and seasoning. Overall, the experience was positive, earning a 4 out of 5 rating. With some menu tweaks, I'd happily give them a 5 star Rating.
Angela Mathias
12.03.2024
Lord Nelson Hotel
Went for breakfast with 4 others. Ordered drinks which came sporadically, had to ask for a glass after asking for 3 and only getting 2. Milk in one coffee curdled and when the server was asked to replace it she argued that it was meant to look like that and came back out to give us the date on the milk. We didn't receive a coffee that was ordered, we will not be going there again. Really bad customer service.
Josi Newton
26.02.2024
Lord Nelson Hotel
Really need to sort out food service, waited over an hour for our meal!!Waitresses were brilliant attentive and extremely apologetic, (not their fault)Food was fabulous and thankfully arrived just before we were going to walk out.Walk in service clearly not working well some people were told 1 1/2 hour wait!!!Perhaps only a few tables should be walk in.It’s not all about the profit but about quality of management too.
Steve Phillips
31.01.2024
Lord Nelson Hotel
Had a lovely lunch, they forgot our second round of drinks then forgot to come back and clear the plates and offer us desert. Got there in the end deserts were fab. We were seated in a separate room from the main bar and I think this was the main issue of being forgotten. Will def return but will only eat in bar area. Reasonably priced food worth a try.
Rose Collett
23.01.2024
Lord Nelson Hotel
Been twice since refurbished/new management. Place looks fabulous. First time around was good, eager to return but today was VERY disappointing > wouldn't rush to go back or recommend it to anyone.Staff seemed stressed and was not coping well. One girl was litteraly running around; it wasn't even busy.Weren't sat down yet, just taking off jackets asked what drinks and food we wanted, very rushed. Then waited ages for drinks, only got our hot drinks, cold drinks were completely forgotten. Drinks/food all came at once. Food came before cutlery was given.One dish was cold, side dish and hash browns were missing. Had to prompt twice to get our sauce/salt pepper. Which is annoying when you got your food in front of you and just want to eat.Place has great potential but for now would give it a miss.
Helen Rayner
21.12.2023
Lord Nelson Hotel
Last visit to this iconic venue was circa 5 years ago and I swore never to revisit. Recently refurbished under new ownership and I give The Lord Nelson Hotel 10/10. If it was possible to upgrade the star rating I would. Went for Sunday lunch on 16th July 2023 and I could not be more impressed. The decor….the service….the food…. Is absolutely outstanding. If you want fast food go to Macdonalds. This is not fast food it is top of the range quality food worth waiting for. I love a leisurely lunch and that’s what I got. I’m sure if you were in a hurry they would accommodate you though. I am from the hospitality industry based in London and spend a lot of time in Pembrokeshire and have failed to find so far, perfection on this scale.As for Orla the entrepreneur in training…..I wish for you the very best future in whatever you decide to do.Congratulations to team Lord Nelson. Keep up the standards and you have a gold mine.
Val Moore
20.12.2023
Lord Nelson Hotel
This used to be my socialising haunt in the 60s and 70s. To see the changes that have been made are amazing. The decor is fascinating. Wishing the new owners well in their enterprise.
Ray
18.12.2023
Lord Nelson Hotel
The new refurbishment looks fab! Came in for breakfast. Good quality ingredients well cooked and great service. Coffee was fantastic!Only minor criticisms were there was no salt and pepper on the table, toast was served without butter, and I'd have loved a 2nd cup of coffee to go with my breakfast (I drunk the 1st one while waiting for meal to be cooked) but no one offered!We'll definitely be back again, and have already recommended to friends and family.
Jimbo theTraveller
18.12.2023
Lord Nelson Hotel
Great pub set back on the riverside road area. Clean & tidy....Great friendly service on my visit & average selection of beers....not overly impressed but satisfied for 1 pint of Guinness...Seating only with limited standing areas & zero to limited availability on my visit..... as no hanging around the bar area even if on your own.Overall a pleasant pub to visit....no food this occassion but menu looked okish....
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9 Hamilton Terrace, Milford Haven SA73 3AW
Lord Nelson Hotel