Drug and Alcohol Wellbeing Network, North

I called 5min before my appointment to advise i was running late only to be told by the receptionist that my sms and i was wrong and my appointment was an hour later. When i arrived i was scolded for being late and treated in the most horrific way. I had done my best and all i have wanted is help from these people. After two trip here and hours taken from my work and life... i am no where near being help. And because of their error i have to wait another 3weeks to get help. How much do you help and how much do you cause harm for those desperate for help??? Perhaps we are better off on our own.

I was truly impressed by them

Went to two meeting after alot of confusion with text messages etc. I just didn't find the 2 sessions helpful, was all about what alcohol is, what it does to the body. I was like a education on alcohol, nothing I didn't already know. I think the classes have completely the wrong structure. I think they should start with the addiction itself, how to accept you have this problem, how they can help, what tools and tips we will be getting. Then get on and deliver those tips and tools. Get people hopeful with real tools and help, and save the alcohol education for later. I would like to see CGL's stats on how many people last beyond the 3 sessions. I would also like to see CGL's success rate in helping people stop drinking, at least a follow up after say a year to see if people are still drinking. After all someone is funding CGL, if it doesn't work, then its just a front for Local authorities to say well we have programs for people that need and want it.

I called to speak with the so called manager MATT STONEY and said my name was Hussain the receptionist said after putting me on hold that Matt said he not available then I called back with in 5mins said my name was SMITH he come running to phoneMake wot u will of this !!!!!@