Park International Hotel

· Hotel location is great, central in London for food, public transport and museums and parks. Hotel staff is friendly and you can pay for optional breakfast or get it nearby on the streets around. I used hotel breakfast, and they have a good selection of food and coffees/juice. Just check before for allergic/vegan and other restrictions if it applies. Room was comfortable, bed cleaned, shower worked fine. Has a kettle, some tea (hotel can provide you coffee at the reception) and small and silent fridge.Property is well cared. Hotel staff is super helpful, but sometimes communication is not easy, so take time to speak slowly and they will gladly help you out.My room was on ground level up to the street and besides having double glass windows, it can get bit noisy with cars and emergency vehicles sometimes, but a big issue.I wish I could get slight less expensive rates, but London has got more expensive lately, and Park International is located near central zones and underground lines.

Couldn't find halal breakfast here.Besides, overall services of the hotel were below average. I was even not allowed to warm my food in the oven that was available in their kitchen. I asked for plates and forks, i was asked to come to the reception and collect myself. Didn't fnd it hospitable.Room cleaning was ok. However, overall hotel didn't smell pleasant.Location of the hotel is good though. Having around 15 mins train ride to central London and train and bus station was quite near from the hotel.

Bad experience overall. Absolutely outdated room. We realized that there was a thin blanket and when we asked for extra blanket they brought us two dirty blankets with hair on them. I would not recommend this hotel at all, cleaning issues around the whole hotel (corridors included) and the only good thing I would say is the location.

I am disappointed to write this review because up until our last day, I would have given this hotel 4 or 5 stars for the location and pricing alone. Unfortunately, we noticed a few things went missing out of our room the day we checked out. One missing item was a t-shirt from a concert we attended that was £40, and of course, it was a limited edition, so the only place it could be purchased was at the concert venue. Essentially, you would have to buy tickets to another concert just to buy that exact shirt. Tickets alone were $200. The second item, or rather items, were three pieces of jewelry that were not of much value (thank goodness), but were not cheap, nevertheless. We will take part of the blame in that we should have kept the do not disturb" sign on our door handle our entire stay

First of all I would like to say thank you to Erin for providing us with an amazing customer service . She was very professional and knowledgeable about her job. The room was clean and very homey. We will be back definitely ;) appreciate all your help and assistance Erin. God bless Park International Hotel :)

This is supposed to be a 4-star hotel. In my opinion it is not. The smell of mold hits you directly in the lobby and it is strong throughout the hotel. Room was not clean and situated next to a major noisy ventilation unit outdoors. We could change rooms, the new slightly better, but outdated furniture, mold in shower and a really dirty carpet.

Location is great. Service was nice enough, nothing special or memorable but nothing negative either. Beds are comfy, pillows a little too tall but that's fine, majority of the amenities you need in a hotel room are present.Problem: Air conditioning in the room is absolutely terrible, nothing worse than boiling alive in a room that's supposed to be 19°C. If you plan on travelling to London in the summer, don't pick this place, you will boil alive trying to rest.

Do not stay here in my opinion, we had a Sewerage smell in our room on the 4th floor.Carpet was burnt from an iron.We were down graded to the basement. Dirty floors, poor housekeeping, drapes hanging off the rail, dirty towel, black in shower corners.Noisy corridor.As with other reviews it seems absolutely nothing is being done to rectify any of the issues.We travel to London four times a year, every year, this is the first time we have been down graded.This has to be our worst hotel experience in a lot of years travelling.

Bedroom ceiling leaked all over the bed and my partner at 2am, was given a new room and explicitly told to leave our belongings in the first room since it was 2am. After a half hour kerfuffle we had another room, we were also assured a full refund. The next day we were rudely awoken by Erin (despicable lady) asking why we have left our belongings in the other room. After carefully explaining the situation she rudely asked if we could move our things. After moving I went to get a refund arranged to which a member of staff stated a refund would be made. 2 weeks later we’ve only received a partial refund as the hotel staff are incompetent and extremely rude. We where told that someone was sleeping in the leaky bed room (was neither me or my partner, not sure how anyone else other than hotel staff would get a key to the room) and that we had left our things in the leaky room therefore only eligible for a partial refund. When questioned who was in the room, Patricia responded with we don’t know. How ridiculous. Staff were rude and unapologetic about the whole situation and even still over the phone very rude and blunt. Just stay somewhere else. Would’ve given it a 0 if possible.

Worst stay ever and the staff are rude!We stayed there and the fire alarm leaked on my leg at 3am! The night manager then told us to move into another room and we could leave our things in the original room and not have to worry. Then Erin the day manager rudely woke us up at 6am and told us to move our things from the original room to the new room we were staying in because the cleaners had to clean. We explained what had happened and she didn't seem to care except that our things were moved that very second.Then because of all this we asked for a full refund since our stay was unpleasant and didn't get to sleep because of the hotel and the staff said okay. However a few days later we only got a partial refund and they're backtracking on there words that they would give a full refund.I wouldn't recommend this place to anyone.