Clements Upholstery Ltd

Over six weeks ago I telephoned to explain we needed some replacement arm covers for a settee and ask if this was something they could do. They said yes, so we visited their workshop immediately. We chose the fabric and were told the company would be in touch to take measurements when the fabric arrived. We asked how long, roughly this would be and were told 2-3 weeks. Having not heard anything after five weeks, I telephoned on Monday afternoon. The 'phone was on answerphone, so I left a message asking them to let us know what was happening.As we still had not heard back from them by yesterday afternoon (Friday) we emailed to cancel the order. This morning I received a reply apologising and stating: We do try & fit small jobs in like yours along the way but just haven't had the time & even next week will be impossible."Whilst we can understand if they are busy and have no time for small jobs like ours. What we cannot understand is: a) why they accepted the job in the first place

Excellent service when recovering an old piano stool.

Just had our James Design 3 piece suit reupholstered looks fabulous what wonderful workmanship. Highly recommend such lovely people to deal with

Excellent service from a really friendly craftsman today when my wife contacted them for a small job that was completed while I waited.Would recommend their outstanding service.

Excellent service .Prompt. Efficient. Extreme helpful with advice choosing fabrics for 2 chairs that have been transformed. Great people to deal with. Thoroughly recommended with no reservation. Will use again with no hesitation. Roger and Gaynor

Had 4 1960's G-Plan vinyl dining chairs refurbished. The guys did a fantastic job. First class workmanship and quick turnaround. Highly recommend.

These are really great people who do a lovely skilled job at a very reasonable price.

Just had a job completed by Kay and Andy. WOW. Superb service and workmanship. Excellent quality and value for money. HIGHLY RECOMMENDED. Why can I only rate them 5 stars? They deserve 10 out of 5!!!!!!

Super fast service supplying cut to order foam inners. Easy to find the place and park outside to load. Really nice guys and so trusting of customers honesty!When I was there they were reupholstering a chair and I was consumed with envy, they were making a beautiful job of it.

Excellent Company; careful collection and delivery service, knowledgeable helpful advice on selection of materials; and really outstanding workmanship. Highly recommended