Santander

Great staff but a shocking bank they have 4 desks but only ever 1 working an now the only bank around Wakefield is closed till 4th July it’s ridiculous

Very polite staff, opening hours keep changing?

Exelent staff. Really nice people, and patients!! I’m so happy!

Always get met with a lovely greeting of, good morning, how are you, what can we do for you today. Plus, they always have a lovely smile to greeting you with. Makes your day..

Had a problem with money being taken fraudulently from my account, spoke to a great advisor on the phone,then a very pleasant helpful lady in branch .A big shout out to Lesley for the information she gave ,she didn't rush me such a pleasant change to be treated like an actual person .

Friendly staff, gave the kids free doughnuts, happy customer

Good bank. Friendly staff.

Called in today to pay a bill and do a couple of transfers. First time since lock down and I must say they were well organised and had social distancing sorted. Obviously took longer than usual but these days better safe than sorry

Been an on going battle since the 10th October, £480 was paid by a standing order to an estate agents I haven't used since 2019.staight away I called the bank and they exampled they would send a refund request to the estate agents and they just need to accept it and the money would be put back in but could take 20 working days. I stressed to them I was left with £5 and I relayed on this money I have 2 kids one that's disabled in a special school in the next town. And they said it could be in sooner. My family's had to lend me money take me in there cars for school runs cause I couldn't even afford petrol. I called today if theres been any update from the estate agents and they tell me won't be any change until 20 working days with no reason why takes so long. I really am struggling at the moment I have bills due out and no-one is listening to me