Valentines Kennels

I've worked at this kennels for nearly 5 years and can honestly say it is a lovely environment to work in. Sue and Don are great people to work for and care immensely for the animals that board with us, as well as for their staff. All the kennels have individual heat lamps and extra bedding and heat pads are available when its very cold or if dogs are a bit older/more fragile .Staff are all passionate about their jobs and individual dogs needs are met to a high standard. Dogs are walked every day for around 10-15 minutes, and they get one-one attention throughout the day.I also use this kennel as a customer. My dog LOVES going on holidays here (you only have to say 'auntie sue' and he goes mad trying to find his kennel lead). He loves going off lead round the field and all the attention he gets from staff. It makes going away easier as I know he will be fussed over and cared for by knowledgeable people. He always comes out happy and normally sleeps for the rest of the day, one walk a day still seems to tire him out. As a family we have used this kennel for years and staff/owners have always shown a great level of care for all ages of dogs, including a rather old greyhound that had health issuesFantastic place to board your family pet! As someone currently studying for a masters in animal welfare I can highly recommend

I have used them for my dog for over 6 years and my dog loves going here and I have recommended them to everyone who has asked me for advice about kennels. I hope to continue using them for a long time to come.

Brilliant place for my dogs, well cared for. I feel happy to leave Hugo and Return there and relax and enjoy my holiday. And the dogs love it, get very excited and trot off with one of the girls without a backward glance me. Can't recommend t highly enough

Very happy with our experience - our 3 dogs were boarded together for a week. The eldest is 16, deaf and has poor eye sight so we avoid leaving her in kennels. The youngest is strong and needs lots of exercise. We have used several different kennels over the years and were very impressed by the condition of all our dogs when we collected them. Coats in good condition, relatively calm and settled back at home immediately. Valentine's must be getting quite a lot right.....

Was promised heated kennels for our cavalier king Charles spaniel, but think she was somewhere cold as bed was so cold and damp when collected her. Also she has lost weight as simple feeding instructions were not followed as a lot returned to us. But she was clean, shame as hoped for better

My lovely boxer doesn't like change . He runs into the Kennels and wags his tail with glee.When i pick him up he looks in very good shape and settles home immediately. Iv'e used this kennels for a few years and think that they do a wonderful job. Dogs bark especially when they here others bark: communication!!!!!!!!

Was staying at Bagwell Farm next door to Valentines boarding kennelsDecided to put our two spaniels into doggy day care for the day so we could go to the beach as it was too hot for the dogs.Kennels were spotless and were well ventilatedThey all had cool fans so dogs were kept comfortable in this heatwave were having .All the dogs looked happy and content in their kennelsSue the owner was very thorough checking their inoculations were up to date which is a good signWe picked up two happy dogsVery pleased with serviceThanks so muchCaroline ,Andrew,Alfie and Lily

Shocked how underweight my dog came home. Owner was rude and very angry we were 20 mins late picking dog's up. We for warned her but she wanted to finish at half past four even though her website says they close at 5?? She was frustrated she was gonna have to disturb all the dog's to get my dog. When I went in the kennels there was 2 dog's in there and at least 6 were empty? My dog's toy was put in with the dry food container and when I got home my son picked it out of the tub and it was soaked in urine. I said I was upset because I nearly killed myself trying to get there on time but got stuck in traffic. She replied I don't care that's your problem" I then said she's lost my business and she said again " good I don't care" these kennels have a bungalow on site where they apparently live so no dogs are left alone overnight. They rent this bungalow as a holiday let so not sure how dog's aren't alone overnight????"

We left our 11month old amstaff at the kennels for one night, upon picking him up he seemed fairly spooked until he saw it was us getting him. He slept the whole journey home which is unusual for him, When he settled in back at home I noticed he has 2 large grazes one on his front left paw and the other on his hind right leg. Nothing had been brought up about how he had been hurt, when we collected him!! We will not use again

I'm really sad seeing some of the reviews on here. I picked up my puppy Roscoe today after 4 nights at the kennel and he is looking amazing, is his usual happy self and I know has enjoyed his stay here. I will 100% use these kennels again when needed for my boy. I was very anxious about leaving him because of his age and size he can be a handful but it sounds like they have managed him perfectly. He was able to be off lead for his walks which I know he would have loved. I'm so happy with the service, worth every penny! Thank you.