Allsop Letting and Management

The worst, unhelpful and extortionist management company.Not helpful at all with the house issues, don’t care about issuing repossession to get rent increased to ridiculous amounts (more than £350 in 6 months). Not sensible at all with families. Abusive ilegal assets insurance requirement on agreement to benefit their own group insurance business… the list goes in and on.

I do not recommend Allsop agency, very unprofessional. Tried to rent an apartment and they were ghosting me for over a week. It's good they started ignoring to me just before paying the holding deposit, because I'd be scared to pay them any amount of money now. Stay away from them, they look like scammers.

Allsop took over our tenancy and things went rapidly down hill .Tried to report leak several times but no one there to answer phone , left messages but no one responded, sent emails , again no response.The previous letting company used to have gardening company come round twice a year to upkeep the front of all properties and the green spaces around estate but that’s stopped now Allsop are in charge .Then out off the blue they contacted everyone and said rent is going up from £615 to £850 !Then funny enough they where emailing every day .I would advise anyone reading these reviews to stay well clear of any Allsop owned properties as they will not upkeep your rental property but the will increase your rent every chance they get .Just read the reviews on Google and other places before you decide , there are plenty of good letting agents out there but sadly Allsop are not one of them .

Absolutely horrific what this company is doing to residents. I am a tenant and they have tried to increase my rent by £300 - they refuse to help, refuse to negotiate, refuse to offer any kind of empathy. There are disabled people being made homeless, single mothers and kids being made homeless, elderly being made homeless, they do not care. Money grabbing and greedy in a climate where this is deemed acceptable because of a corrupt Tory government. The landlord themselves are based in jersey so are clearly dodging taxes already as well. They also set up their business on the exact same name on two occasions from the same address - not dodgy at all is it?? I hope councillors look into this landlord’s dealings because there is 100% something going on, and then I hope allsop lose their biggest landlord and have to close as a result. Imagine not even trying to help people from becoming homeless. If you are a corporate landlord who buys thousands of houses to rent to people at a profit there should be a responsibility to those people - especially vulnerable tenants. Allsop should be ASHAMED.

As a customer, I have good comment of Allsop in general.Having a good staff is important for a company. I have met three property managers in Allsop, one of whom I can't find often, no reply or follow up, which made me lose confidence in Allsop before.Until I met Charlotte Jordens‑Harris, she is beautiful, nice and helpful. She responded quickly and followed up with me. I really appreciate her help.Also, thank you to the staff who have helped me.Thank you again!

I cannot go into personal details but I am a very unhappy customer.GDPR mainly, but also rude staff, interrupting while we tried to speak was the icing on the cake for me.

If I can give this company 0 I would. Property i live in has been managed by 2 previous Property management and no issue. This horrible management decided to increase my rent by £350 with no room for negotiation and had to accept because we all know how difficult it is to find house this days. First maintenance issues asked to do in the house was epic failure. The wooden floor at the house moving and needed fixing, wasn't save for kids which took me nearly 2 months for them to send a contractor down after numerous calls and treats to withheld my rent. The incompetent contractor they sent in decided to remove my whole floor with no aim to fit another one anytime soon. They also removed my downstairs toilet so you can imagine how smelly, dusty and freezing the house would be. They finally got a date for contractor to fit the new floor who then proposed a whole week. I tried to get them to pay for a place for us to stay for the week and this was rejected. Unfair my 2 and 5 Yr had to go through that. Asked to speak to their manager and each time I call, the managers are in a meeting. I CAN NOT WAIT TO BE OUT OF THIS RIDICULOUS CONTRACT.

Amazing and so refreshing is Allsop. Joe Gilman is responsive and gets things done, constantly communicating updates and following up after the action is closed to ensure an enjoyable residency. When home is peaceful, all is well. Everyone I have interacted with is so courteous, pleasant, friendly and helpful.

We've been at the property for around a year and a half and we've had much better experiences than staying in previous flats - the Allsop staff are always very quick to respond and have helped when I've sent an abundance of queries across. Previously I've lived in places with one landlord and trying to get things done has been a struggle, going through Allsop seems to really streamline the process. Since we've been here they've repaired a leak and replaced broken cupboards and they always get contractors out quickly for repairs.Particular thanks to Natalie who is always very attentive and understanding when I have a question or raise any concerns :)

We had a few common issues in the property we are living in at the moment, which is being managed by Allsop. Natalie is our point of reference, and she addressed all the issues we had in such a speedy manner and with extreme professionalism. Never I had a comparable experience with a letting agency, great professionalism and attention to the tenants comfort and well-being, while comprehensively representing our LL's interest. The quality of the management, surely pushes us to keep the property at his best state, and is a great incentive for us to renew the contract for the third year (if the area and the terms will still be convenient for us).