Winkworth West Norwood Estate Agents

Overall we had a very positive experience. We were selling one property and buying two properties, the support and guidance given made such a lot of difference to us. The good humour of both Alex and Sarah definitely helped us through the more difficult aspects of moving. What stood out was the local knowledge which we really appreciated.

I switched to Winkworth after a woeful experience with a previous agent that cost me two sales and thousands of pounds. The team at Winkworth West Norwood are very experienced, PROACTIVE with a wonderful can-do attitude, their experience and proactive approach was in SHARP contrast to the previous agent. Winkworth actively SOLD my flat, they found me the right buyer and then they actively pursued the sale, they made it happen. Without Sarah the sale would not have happened due to various nonsense by solicitors, her job was clearly to pull it altogether and she did it with a calm, unflappable, reassuring approach. If you want to sell your property don't go with an agent who thinks all they need to do is hire 'graduates', go with Winkworth who you can trust have the skills, experience and attitude to make it happen for you.

We recently bought our first home off Winkworth in West Norwood and could not have wished for a nicer experience. Jaydene was so lovely and not at all pushy in our initial viewing - I genuinely believe that this makes a lot of difference when viewing houses. It was a pleasure to deal with Alex during subsequent negotiations etc, who really went out of his way to give advice and keep us in the picture. Everyone in the office seemed to genuinely care about us and made the process very easy. They really are different to the other local agents we have had interactions with. Thanks so much!

We both sold a house and bought a house through Winkworth in late 2014. On the sale, we were v pleased with the price achieved and with Alex's straightforward manner. I appreciated that Winkworth always either answered the phone or returned my calls - unlike KFH who sent me through to answerphone several times on a Saturday when i was trying to arrange viewings. Alex knows the local market well and provided us with some honest advice......at one stage he even told us not to move at all, which made me believe he was providing genuine advice rather than serving his own interests in securing the sale. On the purchase although Winkworth was acting for the seller (and not for us) we felt they were professional and we had no complaints. The whole team is very friendly and helpful and we would definitely recommend them.

Friendly and professionalAlex had been occasionally valuing my house over the years and he always struck me as someone whom I could trust.After 15 years I decided to put my house on the market and instructed Alex to sell it for me.At every point throughout the process Alex was professional, friendly and able to put my mind at rest.Most of all I trusted his judgement and his extensive knowledge of the local area.Both Hayley and Sarah (based at the West Norwood branch) were equally professional and accommodating whenever they visited the property or whenever I had a query.The whole process was considerably less stressful than it could have been thanks to Alex and his team.A great service from lovely 'down to earth' people.I cannot recommend Alex and his team enough.

Hayley has been a joy to work with during the entire process of buying our new house. Nothing is too much bother, she went above and beyond for us when closing. She is professional & kind. She acted with integrity throughout the whole process, a real joy to work with! We would 100% recommend Hayley to all of our friends. I honestly don't think we'd be where we are today if we hadn't got so lucky with Hayley looking after us, thank you for your hard work, much appreciated!

We received a great service from all the team at Winkworth, West Norwood. They were all very professional and delivered exactly what they said they would. Our house sold quickly and the whole process from start to finish was dealt with extremely well. It was a bit touch and go at the end but Sarah kept the communication going and made sure the whole chain stayed together. Thank you to the whole team, Alex, Sarah, Shannon and Sarah!

The Winkworth Team are excellent; professional, determined and very helpful. I have bought and most recently sold via Winkworth and I cannot fault their service.I cannot recommend the team highly enough.

Hayley is part of a great team of people and it's the team work that makes this a special Estate Agency. Alex helped me buy a property in a difficult market; Sarah helped me let it, with great success over several years, Pamela always has a twinkle, she's a great administrator - and they are all really knowledgeable about all aspects of property purchase, letting and selling. I've always felt welcome and have valued the work they've done and the way they have done it. I felt very sad when I realised I wouldn't be dealing with them all again when the property was successfully sold - to the perfect buyers. If you want to have a warm bunch of people with great skills, talk to Winkworth in West Norwood.

A month after putting my house up for sale we entered the first lockdown of the pandemic. Alex and Jaydene kept my spirits up with regular contact and advice as we waited for buyers to come forward. The mood from the office was always positive and upbeat in the new strange reality and by the end of the year we had exchanged. I was stuck abroad during the whole process and their help during the period between accepting an offer and the completion of the sale is worthy of their 5 star rating from me. I would like to thank Jaydene and Alex for their unending positivity, good advice and great service. Stay Safe everyone x