Park House Hotel

Stayed here whilst working nearby. Great hotel. Located in Shifnal, a quaint little town between Telford and Wolverhampton. The rooms were of a good standard, albeit one that I was in had quite uneven and creaky floorboards. Original windows which although in keeping with the age and styling of the building, aren't very effective at keeping out the nearby road noise and the church bells that chime every hour all through the night. The staff at the front desk and restaurant are a real asset to the place; so friendly and happy to help. Large car park and felt more than confident leaving a vehicle there overnight. My only gripe was that the automatic door at the main entrance was not working, meaning you had to prise it open and shut yourself each and every time you entered or left the hotel. There seemed to be no haste to fix this as by the end of my nearly month stay, it still hadn't been repaired.

Only came for lunch with my Mum and Sister. Staff were pleasant when they were there. Tea was weak, no matter how long you nursed the tea bag. Hot choc was OK but not hot. In fact nothing was hot. All crockery was cold which didn't help. I wouldn't even give the food 1 star. Won't be wasting my very hard earned cash here again. The food was awful. We left nearly everything.

Having been invited to an awards dinner at the RAF museum I used Expedia to search for a hotel and this was top of the list. Unfortunately though who would know there are 2 RAF museums in the UK. Having put the hotel address into sat nav I subsequently found it is hundreds of miles from where I needed to be. I contacted both the hotel and expedia with each blaming the other as to why a refund could not be provided. In todays age I guess they are laughing Having received money for nothing. The mistake was realised within 10 mins so doubt any loss would have been realised by the hotel. In todays climate, with the cost of living, and having already paid to fly to the UK for the awards ceremony, this reflects poorly on the hotels sence of humanity. Regardless of policies you would think a sence of what is 'right'would prevail. Unfortunately not in this case. Purely on this experience of customer service I would strongly urge prospective patrons to avoid. As we never stayed I cannot advise on rooms. Service and location were rock solid zeros but unfortunately I could not leave 0 stars.

We came here for a wedding for our friends, it was a good place, the staff were okay could be friendlier to be fair. The room was brilliant, well laid out etc, the food was nice for the wedding, the meat could of been hotter in some places and the other way round get the meat and bap first then the chips etc after.Prices were not too bad, on the more expensive side but it's that type of place.

I stayed here from 22/09/23 for 2 nights in room 26. I was attending a wedding nearby. The room was ok, tired looking and a bit shabby (faded paint, minor damages on the doors and furniture). The bed was comfortable however. The bathroom had cracked tiles on the floor, the silicone seals around the bathroom fixtures were all peeling away and the shower only dispensed scalding hot water, so I had to use the 'beauty room' shower by reception (down two floors and across the building) as the other rooms were full for a different wedding. The breakfast buffet was a free for all with no organisation, not enough seating and the food kept running out (staff should have staggered entry) I cancelled by breakfast on the second day, opting to walk 2 minutes into the centre of shifnal to a cafe for breakfast instead which was cheaper and better quality.Additionally the chicken served for dinner in the evening there was extremely dry, get the pork belly instead.Based on my experience I would not recommend this hotel, as I did not feel as though I received a 4 star service.

We went along to a family wedding and stayed overnight. Wedding breakfast was lovely and nice venue. Plenty of parking, church in walking distance. Rooms need some refurbishing but clean and comfortable. Breakfast was self serve and very nice, the toaster actually worked which alot of hotels don't, bonus.

Had our Christmas work party there on Saturday night and I must say what a massive disappointment. For £40 I would of expected more on my plate than the small child portion I received. Service at the bar was also terrible, staff either completely ignored one half of the area or as happened to my husband they started pouring his drink then forgot and starting serving someone else. I sincerely hope we go somewhere else.

Beautiful hotel in Shifnal. Lovely big rooms, extremely comfortable beds too. Lovely old building and grounds, fantastic staff, whats not to like. Stayed here 3 times now, twice for birthday parties in the 2 function rooms, and once just because we liked it so much.

Booked a room for our works Xmas party. Room was ok but wouldn't say they had any special extras ...However at the party , Drinks were expensive.. Food was terrible . Their website states fresh local ingredients.. this was not true. Frozen prawns (no crayfish) with a drizzle of some kind of tastless sauce. Frozen sprouts.. Frozen roasties and no way was that fresh Sliced Turkey.Our company had booked 4 separate dates due to having 4 different shift patterns. Some people attended last week and showed photos of the meal and prices of drinks.. so alot of our team didn't even bother turning up.

Poor gentlemen doing his best to cater for 13 people without help whilst the managers were having their own meeting.Catered for teas, coffees water, breakfast, sauces, plates, cutlery etc.Clear away and replenish and add pastries.Clear away and provide dishes for lunch and replenish drinks.Clear away lunch debris and replenish as above with cakes.All by self all day back and forward with a tray. He did his best bless him. Management need to up their game and cater professional for paying customers.Food good but server apologetic for interrupting meeting for so long. I think he was embarrassed.Only one person on Reception so couldn't escourt us to room. We had to leave building in pouring rain to go around building to another entry. Premises good and heater in room as it was nippy on entry. Worked despite one leg missing on heater. It rained all day and the heat was welcomed.Nothing that couldn't be easily fixed with a little care.