E Dugdale, Sons & Grandsons

I had a new boiler fitted 2 years a go and they were great, so didn't call anyone else when we needed new radiators fitting. The guys gave a fair quote and did great work hid the pipes very well.The fitters dealt with my wife and she said they were very friendly and accommodating.I would highly recommend them for plumbing/heating work

Made an appointment with Malcolm Dugdale for him to come and cap off a gas supply so I could relocate a boiler to upstairs and then for Dugdales to install new pipework so could be put back in to use.On the day of the appointment there was a 'no show', so I contacted the office but had to leave a message. I was called back by a lady stating that there was no appointment booked in, I explained what had previously been discussed with malcolm....... she said she would try to resolve. I got a call two hours later from a lady stating that their Gas Engineer would not come out to move a boiler.So, having waited over a week for an appointment for then no-one to turn up, then a call stating that their engineer would not 'cap off' the gas supply, I am disappointed.For those that have had positive experiences with Dugdale then great but if you are looking for a plumbing company/gas engineer please look through the reviews before deciding whether to use.

Very efficient work.completed thoroughly and quickly.Friendly manner.Very competent approach to all aspects of work and respectful of my property.l have every confidence in company and am happy to recommend them.

These guys are not reliable at all. They quite often dont turn up and their office always has a polite reason .. Leave jobs undone for months and unless its a worthwhile money making job they wont bother. Very polite but one to bypass.

Engineers were professional, friendly, and knowledgeable. The Installation was carried out efficiently and tidily, and to time. Nothing was too much trouble and the job was left clean and tidy. I will be using this Company in future, including the servicing of our new equipment, when due. RECOMMENDED :-)

Superb company. I had a boiler breakdown and despite their Engineers being busy they managed to fit a visit in the same day. The Engineer was excellent and fixed the issue immediately. I will be using them for my boiler services and other work in the future. Thank you.

Job was to replace an old condemned standing boiler with a new Combi Gas boiler, including capping off the old flue and installing a new flue system to the flat roof above. Malcolm who quoted, explained everything very clearly and provided a very competitive quote compared to other companies. The job was booked in quickly and the two lads ( plus roofing contractor to create the new hole for the flue to escape through the flat roof) were ALL very professional and courteous throughout their time on site. Job was completed exactly as promised and the system works a treat.THANK You to your team for a FANTASTIC job - very pleased!

Very poor aftercare; boiler working fine until Dugdale annual service. Since then heating not working. Refered back to Dugdales and all they did was to refer me to Worcester Bouch and said that if they came out again there would be an extra charge. Anyone know of a more reliable Company?